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Test bank Dessler G., Cole N. - Human Resources Management in Canada Test Bank 11th edition multiple choice questions with answers, true and false questions with answers, and essay type questions with answers.
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Dessler G., Cole N. - Human Resources Ma
Test bank Dessler G., Cole N. - Human Resources Management in Canada Test Bank 11th edition multiple choice questions with answers, true and false questions with answers, and essay type questions with answers.Author(s): Dessler G., Cole N.
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11th edition. —Pearson Education Can...
Human Resources Management in Canada Test Bank 11th e
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MULTIPLEh f CHOICE.h f Chooseh f theh f oneh f alternativeh f thath f besth f completesh f theh f statementh f orh f answersh f theh f question.
1) Humanh f resourcesh f managementh f refersh f to: 1)hfhfhfhf
A) allh f managerialh f activities.
B) conceptshf andhf techniquesh f usedh f inh f leadingh f peopleh f athf
work.
C) conceptsh f andh f techniquesh f forh f organizingh f workh f activiti
es.
D) managementh f techniquesh f forh f controllingh f peopleh f ath f wo
rk.
E) theh f managementh f ofh f peopleh f inh f organizations.
2) Theh f knowledge,h f education,h f training,hf skills,hf andh f expertiseh f ofh f ahf firmʹsh f workersh f ish f kn 2)hfhfhfhf
ownh f as:
A) physicalhf capital.
B) managementʹsh f philosophy.
C) productionh f capital.
D) humanh f capital.
E) culturalh f diversity.
3) Humanh f resourcesh f practicesh f thath f supporth f strategyh f incl 3)hfhfhfhf
ude:
A) performanceh f management.
B) rewardsh f practices.
C) staffingh f practices.
D) policieshf andhf procedures.
E) productionh f scheduling.
4) Ahf companyhf utilizeshf ahf systemhf tohf measurehf thehf impacthf ofhf Humanhf Resourceshf whichhf balances 4)hfhfhfhf
hfmeasuresh f relatingh f toh f financialh f results,h f customers,h f internalh f businessh f processesh f andh f huma
nh f capitalhm
f anagement.hfThishfsystemhfishfknowshfashfthe:
A) HRIS.
B) Humanh f Capitalh f Index.
C) balancedh f strategy.
D) balancedh f scorecard.
E) nonehf ofhf thehf above.
5) Youh f haveh f beenh f taskedh f withh f buildingh f employeeh f engagementh f ath f theh f firmh f youh f workh f for.h C) jobh
f des
f Strategichh
f umanhfresourceshf initiativeshf youhf wouldhf considerhfimplementinghf include:
A) employeeh f recognitionh f programs. ignh
f ind
B) employeeh f recognitionh f programsh f andh f managementh f developmenth f programs.
1
, icators. 5)hfhfhfhf
D) diversityh f programs.
E) employeeh f relationsh f activity.
6) HRh f departmenth f staffh f membersh f areh f traditionallyh f involvedh f inh f keyh f operationalh f responsibilities. 6)hfhfhfhf
h f Whichho
f fhfthehffollowinghf ishfanhfoperationalhfresponsibility?
A) settingh f goalsh f andh f objectives
B) interpretingh f humanh f righth f laws
C) collectingh f metrics
D) analyzingh f metrics
E) interpretingh f healthh f andh f safetyh f legislation
2
, 7) Beinghfcompletelyhffamiliarhfwithhfemploymenthflegislation,hfHRhfpolicieshfandhfprocedures,hfcollect 7)hfhfhfhf
ivehfagreements,hfandhfthehfoutcomehfofhfrecenthfarbitrationhfhearingshfandhfcourthfdecisionshfishfmos
thfcloselyhfrelatedhfwithhfwhichhfofhfthehffollowinghfHRhfactivities?
A) servinghf ash f ah f consultant
B) formulatingh f policiesh f andh f procedures
C) offeringh f advice
D) providingh f services
E) servinghf ashf ahf changehf agent
8) Theh f practiceh f ofh f contractingh f withh f outsideh f vendorsh f toh f handleh f specifiedh f functionsh f onh f ah f pe 8)hfhfhfhf
rmanenthb f asishfishfknownhfas
A) contracth f administration.
B) payrollh f andh f benefitsh f administration.
C) hiringh f temporaryh f employees.
D) outsourcing.
E) labour-managementh f relations.
9) Theh f companyʹsh f planh f forh f howh f ith f willh f balanceh f itsh f internalh f strengthsh f andh f weaknessesh f with 9)hfhfhfhf
h f externalho
f pportunitieshf andhf threatshf inhf orderhf tohf maintainhf competitivehf advantagehf ishf knownhf
as
A) environmentalh f scanning.
B) HRh f strategy.
C) policieshf andhf procedures.
D) strategy.
E) nonehf ofhf thehf above.
10) Ritah f ish f theh f HRh f Directorh f ofh f ah f manufacturingh f company.h f Sheh f recentlyh f undertookh f researchh f toh f 10)hfhfhfhf
identifyhfcompetitorh f compensationh f andh f incentiveh f plans,h f informationh f abouth f pendingh f legislati
veh f changesh f andhaf vailabilityhf ofh f talenth f inhf thehf labourh f markethf forhf theh f upcominghf strategichf plan
ningh f meeting.hf Ritahf washfconducting:
A) environmentalh f scanning.
B) anh f externalh f marketh f survey.
C) anh f employeeh f engagementh f survey.
D) anh f envrionmentalh f study.
E) anh f externalh f opportunities/threatsh f study.
11) Thehf HRh f managerhf ofh f Smithh f &hf Yuh f companyhf wash f heavilyh f involvedhf inh f ahf downsizinghf exerci 11)hfhfhfhf
seh f ofhf thehfcompanyʹshf saleshf forcehf duehf tohf anhf economichf downturn.hf Hehf washf alsohf involvedhf inh
f arranginghf forhfoutplacementh f servicesh f andh f employeeh f retentionh f programsh f ash f wellh f ash f restruc
turingh f ofh f theh f businesshff ollowinghfthehfdownsizing.hfThishfishfanhfexamplehfofhfHRʹshfrolehfin:
A) environmentalh f scanningh f andh f executingh f strategy.
B) environmentalh f scanning.
C) executingh f strategy.
D) operationalh f activities.
E) formulatingh f strategy.
3
, 12) Theh f coreh f values,h f beliefs,h f andh f assumptionsh f thath f areh f widelyh f sharedh f byh f membersh f ofh f anh f org 12)hfhfhfhf
anizationhaf rehfknownhfas:
A) organizationalh f climate.
B) organizationalh f culture.
C) theh f pervadingh f atmosphere.
D) theh f missionh f statement.
E) thehf strategichf plan.
13) Ashf thehf HRhf consultanthf ofhf ahf newlyhf formedhf company,hf Arunhf hashf plannedhf ahf presentationhf forhf th 13)hfhfhfhf
ehf linehfmanagersh f onh f organizationalh f cultureh f andh f theh f purposeh f ith f serves.h f Whichh f ofh f theh f followin
gh f pointsh f wouldhA f runhfhavehfincludedhfinhfhishfpresentation?
A) increasingh f trainingh f levels
B) fosteringh f employeeh f loyaltyh f andh f commitmenth f andh f providingh f employeesh f withh f ah f s
enseh f ofhfdirection
C) fosteringh f employeeh f loyaltyh f andh f commitment
D) successionh f planning
E) creatingh f ah f worldlierh f atmosphere
14) Theh f prevailingh f atmosphereh f orh f ʹʹinternalh f weatherʺh f thath f existsh f inh f anh f organizationh f andh f itsh f i 14)hfhfhfhf
mpacth f onhef mployeeshfis
A) organizationalh f climate.
B) theh f needh f forh f performanceh f appraisals.
C) thehf needhf forhf ahf corporatehf culture.
D) ah f mythh f abouth f organizations.
E) theh f importanceh f ofh f havingh f ah f missionh f statement.
15) Revlexh f Inc.h f hash f decidedh f toh f allowh f itsh f fronth f lineh f workersh f toh f makeh f decisionshf regardingh f theh f o 15)hfhfhfhf
rderingh f ofhcf ertainhfsupplieshfthathf werehf formerlyhf madehfbyhf managers.hfThishf initiativehf ishfanhfexam
plehf of:
A) jobh f restructuring.
B) employeeh f empowerment.
C) managementh f development.
D) ah f changeh f inh f organizationalh f climate.
E) workplaceh f incentives.
A) empoweringh f hish f staff.
B) embracingh f hish f staff.
C) outsourcingh f hish f staff.
D) reducingh f hish f staff.
E) noneh f ofh f theh f above.
17) Economich f downturnsh f areh f generallyh f associatedh f with: 17)hfhfhfhf
A) highhf turnover.
B) lowerh f unemploymenth f rates.
C) moreh f competitionh f forh f qualifiedh f employees.
D) anh f overwhelmingh f numberh f ofh f jobh f applicantsh f forh f vacan
cies.
E) skillsh f shortages.
4
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