Nan McKay & Associates Certification (Multifamily
Housing Specialist) – Questions And Answers
1. Public housing management has moved in a new direction, modeled on
HUD's multifamily industry. The two components of this new direction are:
a. Project-based management and HUD b. )Project-based management and
asset management
c. Project-based management and PHAS
d. HUD and the PHA
e. The internal and external environment Right Ans - b. )Project-based
management and asset management
2. The manager's ability to work closely with community-based service
providers is more important than ever because:
a) Community-based service providers are competitors of the public housing
program
b.) The PHA has a contractual relationship with community agencies through
the Cooperation Agreement
c) With welfare time limits, community services are critical in helping families
build knowledge, skills and abilities
d) Community-based agencies report to HUD e. None of the above Right
Ans - c) With welfare time limits, community services are critical in helping
families build knowledge, skills and abilities
3. It is important for a PHA to work with the judicial system because: a. Laws
are passed by the judiciary branch b. Hearings must be presided over by a
judge or magistrate c. The judicial system develops public housing regulations
d.) It is important that judges and magistrates understand the mandates of the
public housing program Right Ans - regulations d.) It is important that
judges and magistrates understand the mandates of the public housing
program
4. A corporate value of customer service communicates all of the following
except: a.) That each staff person handles each situation on a case-by-case
basis b. That policies will be followed fairly, firmly and uniformly c. That each
transaction with each customer is valued d. That the PHA understands its
corporate mission Right Ans - a.) That each staff person handles each
situation on a case-by-case basis
, The Executive Director is an internal customer of the public housing manager.
a True b. False Right Ans - a True
6. As an administrator, the public housing manager is responsible for building
all of the following internal relationships except: a. The executive director b.
The maintenance director c. The Department of Housing and Urban
Development d. Board of commissioners e. Public housing staff Right Ans -
c. The Department of Housing and Urban Development
1. The public housing program is a tenant-based subsidy program a. True 2-15
b.) False Right Ans - b.) False
2. The PHA Plan replaces the Admissions & Continued Occupancy Policy. a.
True b False Right Ans - b False
3. All of the following are written by HUD except: a. Regulations Handbooks b)
handbook C. PHA policies d. Notices Right Ans - C. PHA policies
* 4. The contract between the City and the PHA is called the PILOT Agreement.
a. True (b. False Right Ans - (b. False
* 5. The contract between the PHA and HUD is called the Annual Contributions
Contract. a.) True b. False Right Ans - a.) True
X6. The law which set rent as a percentage of income is referred to as: o a.
Section 8 b. 1937 Housing Act C. CIAP d. Brooke Amendment Right Ans - d.
Brooke Amendment
7. HUD's response to comments from the public can be found: a. In the
appropriate HUD handbook b. In the rule summary C. In the preamble of a
final rule d. In the CFR Right Ans - C. In the preamble of a final rule
8. What legal document from HUD requires that the PHA follow HUD rules? a.
Annual Contributions Contract (ACC) b. Admissions and Continued Occupancy
Policy c. Cooperation Agreement d. PILOT Agreement e. None of the above
Right Ans - a. Annual Contributions Contract (ACC)
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