Lean Six Sigma Glossary
8 Wastes (aka Muda) Answer: Defects, Overproduction, Waiting, Non-Utilized
Talent, Transportation, Inventory, Motion, and Extra-Processing are a list of the
most common reasons for excess cycle time in a process.
5S Answer: A workplace organization technique composed of 5 primary
phases: Sort, Set In Order, Shine, Standardize, and Sustain
5 Whys Answer: A simple but effective method of analyzing and solving
problems by asking "why" five times, or as many times as needed in order to
move past symptoms and determine root cause.
A3 Answer: On a literal level, refers to a ledger size piece of paper, but in the
Lean world it is a one page project report. This one-pager contains the problem,
the analysis of the process, the identified root causes, potential solutions and
action plan all on a large sheet of paper.
Affinity Chart (aka Affinity Diagram) Answer: Organizes a large amount of
data according to their natural relationships.
Alternative Path Answer: Used in process mapping, this method shows
multiple ways of achieving the same result.
Alternative Hypothesis Answer: A form of hypothesis that assumes there is a
statistically significant difference between two or more data samples.
, Passed!!
2024/2025
Analyze Phase Answer: The third phase of the DMAIC process focuses on
identifying the root cause (or causes) of a process problem.
Andon Answer: An alert system that can be visual or audible, facilitating quick
response to any problems in the process or system.
ANOVA Answer: A form of hypothesis testing that determines if there is a
significant difference in the means of several different groups.
Assumption Busting Answer: A brainstorming and questioning technique that
does two things: it identifies and challenges conventional thinking and eliminates
obstacles to optimal solutions.
Attribute Data Answer: Refers to categories or counts that can only be
described in whole numbers; i.e. you can't have half a defect or half a customer.
This type of data is the opposite of continuous or variable data (temperature,
weight, distance, etc.).
Baseline Measures Answer: Data that establishes the current or initial
conditions in a process improvement project, prior to the application of solutions.
Batching Answer: The practice of making large lots of a particular item to gain
economic efficiencies.
Black Belt Answer: The second highest level of training for a Six Sigma
practitioner. This role devotes 100% of their time to Six Sigma and focuses the
execution of specific Six Sigma process improvement projects.
, Passed!!
2024/2025
Bottleneck Answer: A step in the process where your process is limited in the
volume it can handle. It is often the result of specialization, task imbalance or
other constraints on capacity.
Box Plot (aka Box & Whisker Plot) Answer: A graphical view of a data set
which involves a center box containing 50% of the data and "whiskers" which
each represent 25% of the data.
Brainstorming Answer: A free-thinking group method for generating ideas to
handle a challenging situation.
Business Case Answer: A broad statement that helps sell or justify a specific
improvement opportunity to the senior leadership or stakeholders in an
organization.
Cause and Effect Diagram Answer: A structured brainstorming tool designed
to assist an improvement team in listing potential causes of a specific effect.
Central Tendency Answer: The "center point" of a process distribution.
Changeover Reduction Answer: The practice of dramatically reducing or
eliminating the time to change from one method or unit to another.
Changeover Time Answer: The measurement of the cycle time from the
moment the last good part of the previous process is produced to the moment
first good part of the subsequent process is produced.
, Passed!!
2024/2025
Checksheet Answer: A simple tally sheet used to systematically collect data
on the frequency of an occurrence (e.g., the frequency of defects).
Chi-Square Test Answer: A hypothesis test that determines whether a
statistically significant difference (aka variance) exists between two independent
groups of discrete data, ruling out chance.
Master Black Belt Answer: The highest level of training for a Six Sigma
practitioner. Not only do they guide improvement teams, but are responsible for
identifying improvement projects.
Cockpit Chart (aka Dashboard) Answer: A high level, at-a-glance display of key
performance indicators that are regularly monitored.
Common Cause Variation Answer: A type of variation which is natural and
inherent to a process. These causes act randomly and independently of each
other, are difficult to eliminate, and often require changes to a process or system.
Comparative Analysis Answer: A form of deductive logic that makes an item-
by-item comparison using data and facts.
Contingent Actions Answer: Pre-planned steps scheduled to go into effect
when defects or failures occur. They are designed to minimize damage and cost
due to failures.
Continuous Data (aka Variable Data) Answer: Refers to data that is measured
on a continuum. It is data that is measured on an infinitely divisible scale (e.g.,
time, weight, and temperature) such that one half a unit still makes sense; half a
minute, half a pound, etc.
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