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Genesys Cloud CX API Exam Questions and Answers
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Genesys Cloud CX API Exam Questions and Answers
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Genesys Cloud CX API Exam Questionsand Answers
The Genesys Cloud platform processes more than two billion API requests per week
and automatically _____________to meet the demand of customers.
- Scales
- Declines
- Improves
- Limits - Answers -Scales
When using any of the developer tools, make sure that the Developer Center URL
matches the ______________ of your Genesys Cloud organization.
- Sequence
- State
- Admin
- Region - Answers -Region
When an application is rate limited, which errors will return as long as the rate-limiting
condition remains?
- The HTTP response code will be 000
- The response contains the header retry-after
- The HTTP response code will be 429
- The response contains the header retry-later - Answers -- The response contains the
header retry-after
- The HTTP response code will be 429
Which of the below is not a component of an API request?
- Content-type
- Type of Request
- Key-Value in the body based on the endpoint schema
- Security Code
- Access Token
- API Endpoint URL - Answers -Security Code
Genesys Cloud Web services are based on the ____________ architecture.
- REST
- HTTP
- URI
- SOAP - Answers -REST
, _________________ is a process in which a client application can securely authorize a
user.
- OAuth
- Scopes
- Permissions
- Implicit Grant - Answers -OAuth
_____________________ allow users with that role to do various tasks, such as create
groups, set up integrations, and supervise contact center activity.
- Authorization Codes
- Roles
- Client IDs
- Permissions - Answers -Permissions
_________________ is a temporal token that identifies a user when making
authenticated API requests.
- Access Token
- Client ID
- Client Secret
- Authorization Code - Answers -Access Token
_____________________ are a way to limit an application's access to an individual
user or Genesys Cloud organization's data.
- Clients
- OAuth Scopes
- Secret Codes
- APIs - Answers -OAuth Scopes
What type of request would push new data to Genesys Cloud with API when creating a
new user in Genesys Cloud?
- API
- POST
- Body
- Developer - Answers -POST
What resource do you have access to that provides common use cases for Genesys
Cloud APIs?
- The Genesys Cloud Developer Center
- Genie
- Partner Academy - Answers -The Genesys Cloud Developer Center
Using a __________________ of the email and chat conversations, it is possible to
create a representation of those external objects in Genesys Cloud as email or chat
objects.
- CRM
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