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COMS 2302 EXAM 3 - STUDY GUIDE QUESTIONS WITH CORRECT ANSWERS!!
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COMS 2302 EXAM 3 - STUDY GUIDE QUESTIONS WITH CORRECT ANSWERS!!
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COMS 2302 EXAM 3 - STUDY GUIDEQUESTIONS WITH CORRECT ANSWERS!!
What is the basic purpose of informational reports? Answer - to present data,
facts, feedback, and other types of information, without analysis or
recommendations
What are the elements in the planning phase of the three-step writing process?
Answer - Analyze the situation, gather information, Select the right medium,
Organize the information
What outlines an organization's official position on issues that affect its
success? Answer - Position papers
For most audiences, how is reading online different from reading from a
printed page? Answer - More difficult
What are feasibility reports? What are justification reports? And how do they
differ? Answer - Feasibility - potential success of a major undertaking
Justification - describes or proposes an action and reasons for the action
What does the problem factoring process involve? Answer - Dividing a complex
problem into a series of logical, connected questions.
Analytical reports for skeptical audiences should generally follow which
approach? Answer - Indirect
What are the common organizational formats for analytical reports? Answer -
Email and memo, etc...
, What are potential drawbacks of focusing on conclusions in a report? Answer -
Oversimplifying the contents
What is the yardstick approach? What is the 2+2=4 approach? Answer - - Yard
stick- is useful when you need to use a number of criteria to decide which
option to select from two or more possibilities
- 2+2=4 - convinces readers of your point of view by demonstrating that
everything adds up.
- Is the first strategy to try when writing reports that include recommendations
What should you do to gain credibility with your audience in business reports?
Answer - · research all sides of your topic.
· use credible sources to support your findings.
· avoid setting unrealistic expectations.
In a report, what is the purpose of a preview section? What about a review
section? Answer - -Preview sections introduce important or complex topics by
helping readers get ready for new information.
-Review sections come after a body of material and summarize key points to
help readers absorb the information just read.
The introduction (or opening) of a business report or proposal should always
include what? Answer - indicate why the subject of the report is important
What is the work plan section of a formal proposal and what happens if the
proposal is accepted? Answer - The work plan, discussed in the body, indicates
exactly how you will accomplish the solution presented in the proposal. If your
proposal is accepted, the work plan is contractually binding, so don't promise
more than you can deliver
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