Exam (elaborations)
Management 312 Exam 1 With Complete Solutions Latest Update
- Course
- MGT 312
- Institution
- Arizona State University
Management 312 Exam 1 With Complete Solutions Latest Update
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Solution 2024/2025Pepper
Management 312 Exam 1 With Complete
Solutions Latest Update
Organizational behavior (OB) ANS✔✔ Describes an interdisciplinary field
dedicated to understanding and managing people at work
Contingency approach ANS✔✔ Calls for using OB concepts and tools as
situationally appropriate, instead of trying to rely on "one best way"
-Contingent on situation as to how to manage
Hard skills ANS✔✔ Technical expertise and knowledge to do a particular
task or job function
Soft skills ANS✔✔ Relate to our human interaction and include both
interpersonal skills and personal attributes
Portable skills ANS✔✔ More or less relevant in every job, at every level, and
throughout your career
Personal attributes ANS✔✔ Attitudes, personality, teamwork, leadership
locus of control ANS✔✔ relatively stable personality trait that describes how
much personal responsibility to take for your behavior and its
consequences.
, Solution 2024/2025
Pepper
Interpersonal skills ANS✔✔ Active listening, positive attitudes, effective
communication
Human capital ANS✔✔ The productive POTENTIAL of individual's knowledge,
skills, and experiences
Ethics ANS✔✔ Concerned with behavior - right vs. wrong, good vs. bad, and
the many shades of grey inbetween
Social capital ANS✔✔ Productive potential resulting from relationships, good
will, trust, and cooperative effort
Ethical dilemmas ANS✔✔ Situations with two choices, neither of which
resolves the situation in an ethically acceptable manner
internal locus of control ANS✔✔ people who believe they control the events
and consequences that affect their lives
external locus of control ANS✔✔ those who believe their performance is the
product of circumstances beyond their immediate control
emotional stability ANS✔✔ relaxed, secure, unworried and less likely to
experience negative emotions under pressure
effect on organizational citizenship behaviors (OCBs) ANS✔✔ as emotional
stability increases, OCBs decrease
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