Exam (elaborations)
MOPAR EXAM 24 - Customizing Essentials Questions and Answers 100% Correct
- Course
- Institution
MOPAR EXAM 24 - Customizing Essentials Questions and Answers 100% Correct
[Show more]
Content preview
MOPAR EXAM 24 - Customizing EssentialsQuestions and Answers 100% Correct
What accessory is typically associated with the comfort and convenience
customer lifestyle? - ANSWER Cargo bins
What can you do to better understand a customer's lifestyle and recommend
products that fit his or her needs? - ANSWER Ask the right questions.
You've successfully added Mopar rock rails and all-weather floor mats to Steve's
new Wrangler purchase. Which best practice should you follow next? -
ANSWER Contact Steve the day after delivery and a few weeks later to see if
he has questions.
When a customer says they are not interested in accessorizing their vehicle,
which can sometimes be the best response? - ANSWER Fall silent and wait for
the customer to explain his or her rationale.
You can evaluate a customer's __________ to determine whether to try
overcoming their objection to buying an accessory. - ANSWER body language
What is the best way to initiate an accessories sale to a Gladiator customer? -
ANSWER Ask the customer questions to understand their interests, wants and
needs.
Which can you use to show the off-road personalization options that could
benefit a Jeep 4xe buyer? - ANSWER 4xe Dream Card
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller StudySet. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $12.49. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
80796 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now