Information Technology Project Management Chapter 10 Exam Questions with Complete Solutions
Graded A+
project communications management - Answers goal is to ensure timely and appropriate generation,
collection, dissemination, storage, and disposition of project information.
Planning communications management - Answers involves determining the information and
communications needs of the stakeholders.
guides project communications
Managing communications - Answers creating, distributing, storing, retrieving, and disposing of project
communications based on the communications management plan.
The main outputs of this process are project communications, project documents updates, project
management plan updates, and organizational process assets updates.
Controlling communications - Answers monitoring and controlling project communications to ensure
that stakeholder communication needs are met.
number of communication channels - Answers n(n-2)/2
interactive communication - Answers two or more people interact to exchange information via
meetings, phone calls, or video conferencing. This method is usually the most effective way to ensure
common understanding.
Push communication - Answers Information is sent or pushed to recipients without their request via
reports, e-mails, faxes, voice mails, and other means. This method ensures that the information is
distributed, but does not ensure that it was received or understood.
Pull communication - Answers Information is sent to recipients at their request via websites, bulletin
boards, e-learning, knowledge repositories like blogs and wikis, and other means.
Progress reports - Answers describe what the project team has accomplished during a certain period.
Status reports - Answers describe where the project stands at a specific point in time.
Forecasts - Answers predict future project status and progress based on past information and trends.
SharePoint portal - Answers allows users to create custom websites to access documents and
applications stored on shared devices.
Google Docs - Answers allows users to create, share, and edit documents, spreadsheets, and
presentations online.
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