URBS Final Exam Questions With Correct
Answers
Deepest level of organizational culture - answerassumptions
First step of Lewin's change model - answerUnfreezing
An organization's personality - answerOrganizational Culture
Lack of desire to change - answerResistant
Most visible level of organi...
Deepest level of organizational culture - answer✔assumptions
First step of Lewin's change model - answer✔Unfreezing
An organization's personality - answer✔Organizational Culture
Lack of desire to change - answer✔Resistant
Most visible level of organizational culture - answer✔Artifacts
Large-scale change - answer✔Transformational
What an organization is said to believe in but may not - answer✔Espousedualues
A strategy for overcoming change - answer✔Education, Resistance, Communication, Empathy,
Support, Participation
A person who works with others to develop and sustain the healthy of the community. -
answer✔Community Leader
Community leaders are identified by ___ - answer✔What they do
A place where all people can meet their economic,social, physical, cultural, and spiritual needs;
work together for the common good; and participate in creating their future. - answer✔Healthy
Community
Peoplw ho share a particular place and all the resources located there - answer✔Community
Effective community leadership pays attention to not only what gets done but also ____ -
answer✔How it gets done
What are the three core competencies for community leadership? - answer✔1. framing ideas
2. building social capital
Results occur from the 3 core competencies only when ___ - answer✔The competencies are
combined
What gets done- specific outcomes, programs, or changes in the community. When used in
combination the competencies make it possible for community leaders to create better products
in the community. - answer✔Products
Refers to how things get done in the community- who gets included, how decisions are made, the
way people work together, and related factors. Skilled community leaders use ____ that build a
sense of community and get things done. - answer✔Process
Through ____ a group understands and decides WHAT needs to be done, HOW it is to be done,
and WHY it is important to do. - answer✔Framing Ideas
This means developing and maintaining relationships that allow people to work together. In the
process, they share resources to address community opportunities and issues. Essentially, _____
means we can call on and depend on each other to get things done. - answer✔Build Social
Capital
this involves engaging a critical mass to take action to achieve specific outcomes. Gaining a
critical mass means getting enough people, financial resources, votes and organizations to make
the project a reality. - answer✔Mobilize Resources
Helping a group or community recognize and define its opportunities and issues in ways that
result in effective action - answer✔Framing
TV EXAMPLE:
What did you do?
-Defined reality: the TV isn't working
-You decided what needed to be done: Buy a new one rather than repair the old one.
-You determined why it is important to have a TV: TV provides entertainment and information -
answer✔.
What gets done about a community issue is based on how that issue is ____ - answer✔Framed
Framing is complex. Framing has at least 4 connected aspects: - answer✔1. Analysis
2. Values & motivation
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