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IHS Chapter 6+7 Flashcards Questions with Correct Answers
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IHS Chapter 6+7 Flashcards
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IHS Chapter 6+7 FlashcardsStudies have shown communication difficulties - answer cause the most preventable
errors
communication includes - answer Posture, expressions, gestures, words, and attitudes
Communication styles - answer passive, aggressive, passive-aggressive, assertive
passive - answer accepting or allowing what happens or what others do, without active
response or resistance.
aggressive - answer hostile and unfriendly in the way one expresses oneself
passive-aggressive - answer making indirect accusations, showing resentment,
procrastination, and other behaviors aimed at thwarting another's resolution of conflict
assertive - answer expressing your views clearly and respectfully
best communication style - answer assertive
LOC - answer level of consciousness
SBAR – answer S: Situation
B: Background
A: Assessment
R: Recommendation
What is SBAR – answer helps healthcare workers communicate with each other more
clearly
Patient interviews are used to - answer collect medical history
what kind of questions are best - answeropen-ended
Interviews are done in - answerprivate
Patient interview process - answer7 steps
Barriers - answerObstacles that interfere with the understanding of a message
, enviornmental barriers - answeranything in surrounding area that causes attention to
wander
Sensory Impairment - answerimpairment of one or more physical senses, such as
hearing or sight
cognitive impairment - answerloss of ability to think logically; concentration and memory
are affected
cultural differences - answerbeliefs, values, habits, diet and health practices that relate
to a person's culture or religion
cultural diversity - answerthe state of having a variety of cultures in the same area
cultural competence - answerthe ability to interact effectively with people of different
cultures
a family member or friend can - answerinterpret language barrier
HITECH - answerHealth Information Technology for Economic and Clinical Health Act
HIPAA - answerHealth Insurance Portability and Accountability Act
EHR - answerelectronic health record
e-prescribing - answerelectronic generation, transmission, and filling of a medical
prescription
military time - answerOperates off a 24-hour clock.
24 hour clock - answera method of telling time that assigns a number to each hour of
the day; also known as military time
metric system units - answermeter, liter, gram
US Customary Measurement System - answerSystem of measurement used in the
United States. Units include: yard, pound, gallon, etc. Also referred to as Imperial or
English system.
What units do healthcare workers use for their measurements? - answerBoth metric and
US
Metric system in units of - answer10
write 1000mg as - answer1gram
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