cross functional process - ANSWERspans several functional units, departments, or companies & shared responsibility among functional areas
functional structure - ANSWERmost common organizational structure, each function is responsible for a set of closely related activities, responsibility is share...
cross functional process - ANSWERspans several functional units, departments, or companies &
shared responsibility among functional areas
functional structure - ANSWERmost common organizational structure, each function is responsible
for a set of closely related activities, responsibility is shared in groups to help improve efficiency and
responsibility of work in the organization
Enterprise Systems (ERP) - ANSWERsystems that support end to end processes, provides increased
profitability, productivity, and a competitive edge
enterprise system - ANSWERdesigned to break down the vertical and horizontal silos, facilitate
information sharing, automate processes, integrate all systems
business process - ANSWERa series of steps that are followed in order to carry out some task in a
business
objective of all of the core processes of SAP - ANSWERo Procurement: the act of obtaining or buying
good and services
- Sub-process: material planning, asset management, ordering human capital management
o Production: the processes and methods used to transform tangible inputs (raw materials, semi-
finished goods, subassemblies) and intangible inputs (ideas, information, knowledge) into goods for
services
o Fulfillment: the process of taking an order and executing it by making it ready for delivery to its
intended customer
- Sub-process: storage, design, projects
objective of the warehouse in all of the core processes of SAP - ANSWERo In procurement
- Receive material
- prepare for storage
- store materials
- In production
- Request materials
- locate materials
- issue materials
- Receive materials
- prepare for storage
- store materials
, o In fulfillment
- Locate materials
- prepare shipment
- ship to customer
objective that SAP plays for a company - ANSWERTo provide an end to end enterprise system that
can communicate across all departments (integration)
elements of a business process - ANSWER• Procurement process (buy)
• Production process (make)
• Fulfillment process (sell)
The general goal of an information system - ANSWERSupport business activities and enhance the
workers
What ERP vendors embed in their software - ANSWER◦ SAP, Oracle, and Microsoft provide modules
that support the major functional areas of business
◦ Embeds best business practices that implement the organizations policy and procedure via business
rules
What the difference is between a vanilla and chocolate ERP implementation - ANSWERo Vanilla:
deciding to implement the ERP system as-is
- Disruptions will occur with the functioning of the organization because employees will have to be
re-trained
o Chocolate: an implementation with considerable modifications to the ERP software package
- Can increase the chances of success with the users because the package has been customized
based on user requirements
- Increases the investment in the system and introduce higher implementation risk
The reason why there are system implementation failures - ANSWERo Lack of attention to the
business processes and people components
o There are infrastructure requirements that provide anytime, anywhere access. This is where many
implementations fail or not realize their benefits. Implementation of such an enterprise system as
SAP requires more than just supporting the infrastructure requirements of these applications; it
requires an extended enterprise that enables the sharing of this information.
How ERP systems increase the efficiency of the organization and worker productivity - ANSWERo
Break functions into smaller units
o With better business processes that focuses on organizational goals rather than on individual
department goals
o With paperless flow and electronic data interchange (EDI) or business-to-business (B2B) commerce
environment with partners
o Linking and exchanging information in real-time with supply-chain partners
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