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MGT 6681 EXAM/76 QUESTIONS WITH SOLUTIONS
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MGT 6681 EXAM/76 QUESTIONS WITH SOLUTIONS
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MGT 6681 EXAM/76 QUESTIONS WITHSOLUTIONS
In the context of organization development and change, leaders within
organizations often want a simple answer to the question, "What works?"
Which of the following issues contributes to difficulty in trying to answer this
question? - -slippery causality
-Organization change initiatives often require convincing employees to
accept technological change that will render their current skills or knowledge
obsolete. Employees may understand the benefits of the new technology
while nevertheless resisting the prospective change for the sake of their
personal survival. Thus, the opposing pressures inherent in this proposition
create... - -tension
-Refers to the fact that equally correct ideas may contradict one another - -
paradox
-refers to incompatibility between competing ideas - -tension
-What is one feature in the literature on organization change that strongly
impedes practitioners' access to comprehensible solutions and their ability to
translate academic research into practical settings? - -multiple perspectives
-People find the literature on organization change hard to comprehend due,
in part, to the need to customize specific solutions for different kinds of
organizations under different kinds of strategic situations. In other words,
one of the key impediments to mastering the literature on organization
change is its application to - -varied settings
-In the aftermath of a crisis that an organization has survived, the
organization should - -implement a change in its way of managing the
affected issue
-Lowest level of depth in a change initiative: - -solving minor problems
-As in the case of much of the management literature, many ideas in the
literature on organization change have stood the test of time and therefore
remain important objects of study in the 21st century. However, this fact can
make the manager's effort to absorb the literature challenging, given the
need to study a particularly large volume of material. Thus, one of the
impediments to practitioners' mastery of the literature on organization
change is that of its... - -rich history
, -Incremental change: - -kaizen
-In answer to the question of what kinds of approaches are likely to work in
organization change initiatives, what is a key reason for the difficulty that
exists in providing a straight answer? - -many variables
-Should organizations mainly undertake transformational change or solve
small-scale problems as they arise? - -both types of change initiatives have
their place in organizational life
-Characteristic of complex systems: - -non-linearity
-People rarely come to work with the intention to do a poor job; rather, when
their effectiveness is suboptimal, the deficiency is usually due to - -faulty
processes
-In systems theory, the concept of cycles of events therefore refers to - -
processes
-A manager in an organization creates a team consisting entirely of
engineers, for the purpose of brainstorming innovative ideas. Which of the
following properties does this team have in greatest abundance? - -
equipotentiality
-In complex systems, change typically occurs - -abruptly and unpredictably
-General systems theory is correctly construable as - -a paradigm to guide
theory development
-Peter Senge's fifth discipline - -systems thinking
-In opposition to the systems paradigm, writers often refer to the machine
paradigm, by reference to - -Newton
-A production-oriented open system, such as a human organization with a
value-adding mission, adjusts its behavior gradually based on information
from the environment that appears to be a function of what the organization
is seeking to do. This information is - -feedback
-Organizations that seek to optimize business processes take a - -systems
approach
-Which attribute of an open system refers to the implicit rules for
determining how the system should react to different kinds of inputs? - -
coding
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