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Test Bank for Operations Management 13th Edition by Heizer, Render, Munson A+ $12.99   Add to cart

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Test Bank for Operations Management 13th Edition by Heizer, Render, Munson A+

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Test Bank for Operations Management 13th Edition by Heizer, Render, Munson A+ ..

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  • October 15, 2024
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  • 2024/2025
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Test Bank for Operations Management 13th Edition by

Heizer, Render, Munson A+
Chapter 1: Operations and Productivity

Section 1 What is Operations Management?



1) Some of the operations-related activities of Hard Rock Café include designing music

instruments and analyzing them for cost and labor requirements.

Answer: FALSE

Diff: 1

Objective: LO 1.1 Define operations management

Learning Outcome: Discuss operations and operations management as a competitive advantage

for the organization



2) Because Hard Rock Cafés are themed restaurants, operations managers focus their layout

design efforts on attractiveness while paying little attention to efficiency.

Answer: FALSE

Diff: 1

Objective: LO 1.1 Define operations management

Learning Outcome: Discuss operations and operations management as a competitive advantage

for the organization




1

,Created By: A Solution


3) All organizations, including service firms such as banks and hospitals, have a production

function.

Answer: TRUE

Diff: 2

Objective: LO 1.1 Define operations management

Learning Outcome: Discuss operations and operations management as a competitive advantage

for the organization



4) Operations management is the set of activities that creates value in the form of tangible goods,

not services, by transforming inputs into outputs.

Answer: FALSE

Diff: 1

Objective: LO 1.1 Define operations management

Learning Outcome: Discuss operations and operations management as a competitive advantage

for the organization



5) Production is the creation of goods and services.

Answer: TRUE

Diff: 2

Objective: LO 1.1 Define operations management

Learning Outcome: Discuss operations and operations management as a competitive advantage

for the organization




2

,Created By: A Solution




6) At Hard Rock Café, tasks that reflect operations or operations management include:

A) designing efficient layouts.

B) providing meals.

C) receiving ingredients.

D) preparing effective employee schedules.

E) all of these.

Answer: E

Diff: 1

Objective: LO 1.1 Define operations management

Learning Outcome: Discuss operations and operations management as a competitive advantage

for the organization



7) An operations task performed at Hard Rock Café is:

A) borrowing funds to build a new restaurant.

B) advertising changes in the restaurant menu.

C) creating the company income statement.

D) preparing employee schedules.

E) overseeing financial reports.

Answer: D

Diff: 2

Objective: LO 1.1 Define operations management

AACSB: Reflective thinking


3

, Created By: A Solution


Learning Outcome: Discuss operations and operations management as a competitive advantage

for the organization



8) Operations management is applicable:

A) mostly to the service sector.

B) to services exclusively.

C) mostly to the manufacturing sector.

D) to all firms, whether manufacturing or service.

E) to the manufacturing sector exclusively.

Answer: D

Diff: 2

Objective: LO 1.1 Define operations management

Learning Outcome: Discuss operations and operations management as a competitive advantage

for the organization



9) ________ is the set of activities that creates value in the form of goods and services by

transforming inputs into outputs.

Answer: Operations management

Diff: 1

Objective: LO 1.1 Define operations management

Learning Outcome: Discuss operations and operations management as a competitive advantage

for the organization




4

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