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PGA PGM Level 3 3.0 Full Study Guide questions with correct answers.
PGA PGM Level 3 3.0 Full Study Guide questions with correct answers.
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PGA PGM Level 3 3.0 Full Study Guidequestions with correct answers
Recommended guideline a manager should use if an employee's performance differs from the
expected? - correct answer -Address and find mutual agreement
How should resources be allocated to avoid overwhelming a performer? - correct answer -Make them
aware of what is available
What should a manager do when a performer has difficulty recognizing when to act on a specific task? -
correct answer -Take a specific direction
A team member sets the holes correctly and is assigned this task routinely. What is the result of this? -
correct answer -Reinforced the desired outcome
How should the GM use significant work when telling the merchandiser to spot audit due to shrinkage? -
correct answer -Explain feedback and consequences
How can managers communicate that they want to work with the performer to ensure success? -
correct answer -Feedback is clear
What guidelines apply when a manager uses the supporting strategy? - correct answer -Capable and
motivated
What guideline is used with the convincing strategy because the employee is resistant? - correct answer
-Help overcome resistance and give resources to do the job
What strategy is used by the head pro when requested solutions by his assistant? - correct answer -
Supporting
What strategy is used with employees who are experienced but unwilling? - correct answer -Involving
,What action increases the chances of finding a solution that satisfies all parties? - correct answer -
Address the problem early
During joint problem solving, why is it important to state the problem in relation to the expectations? -
correct answer -To avoid blame
What manager behavior is appropriate during termination? - correct answer -Considerate, clear,
decisive
F&B uses internal control to keep the operation functioning smoothly; what are the characteristics? -
correct answer -Measure, evaluate, act
What is food cost control? - correct answer -Management and procedures to regulate costs
What is the most important consideration when forecasting number of staff and scheduling? - correct
answer -Provide the service, minimal payroll
Which condition enhances the benefits of mental practice? - correct answer -Cognitive hypothesis
What is an effective means to help a beginner use motor imagery to improve? - correct answer -
Combine with physical performance
What optimizes performance when combining mental and physical practice? - correct answer -Recall
past shots, execute prior memory
What conditions lead to greater learning transfer? - correct answer -Same/similar conditions
What approach is recommended to optimize learning transfer of a golf skill? - correct answer -Transfer
skill at similar level in transfer learning
, What are two major ways to structure swing change movements through rehearsal? - correct answer -
Skills practice and transfer practice
What should a coach do when a student gets mad a swing change does not work? - correct answer -
Accept blame, remind them they agreed to it
What step in pre shot routine is helpful to a player who wants to trust their swing? - correct answer -
Positive self-talk
What are the benefits of an effective pre shot routine? - correct answer -Stay in the present, prepare,
manage emotions
What is recommended immediately after a poor shot is hit? - correct answer -Identify the flaw
What pre shot routine problem could cause a poor shot outcome? - correct answer -Lie, distance, club
How should players use the post shot routine to achieve focus on playing the game? - correct answer -
Accept it, ask why
Why is it important to have similarly skilled players in group instruction? - correct answer -More likely to
benefit
How should teachers respond to lessons getting off track? - correct answer -Accommodate changes and
meet challenges
What is the purpose of golf instruction from a long-term lesson plan? - correct answer -Goals that
translate to performance
What role should technology play with ball flight while teaching a lesson? - correct answer -Assist in
identifying the error
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