National Board Exam Funeral Service Marketing Merchandising Questions and Answers
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Course
California Funeral Association
Institution
California Funeral Association
The only non-declinable fee on the general price list is the: - Answer-Basic service fee
Of this list, which of the following discloures are required on the general price list:
1. Reference to state laws
2. Casket handling fees
3. General facility fees
4. Right of selection - Answer-Righ...
National Board Exam Funeral Service
Marketing Merchandising Questions and
Answers
The only non-declinable fee on the general price list is the: - Answer-Basic service fee
Of this list, which of the following discloures are required on the general price list:
1. Reference to state laws
2. Casket handling fees
3. General facility fees
4. Right of selection - Answer-Right of selection
If a consumer does not want to accept or look at the general price list, you: - Answer-Do
not have to do anything else
Of this list, the indirect method of approach for casket selection requires:
1. Funeral directors permission
2. Proper lighting
3. Adequate pre-counseling
4. No written information - Answer-Adequate pre-counseling
How many caskets should be shown in a casket selection room: - Answer-12-30
In ordering inventory, the funeral home manager knows that the quantity to be
purchased which minimizes total cost is the: - Answer-Economic order quantity
Of this list how, can a funeral director develope an effective public relations campaign:
1. Donate large amount of monies to a national charity
2. Develope public presentations on the value of the funeral
3. Become active in politics and run for political office
4. Offer free business advice to the community - Answer-Develope public presentations
on the value of the funeral
The process of planning and executing the development, pricing, promotion and
distribution of an organization's goods/services: - Answer-Marketing
If a funeral home provides direct cremation, the amended funeral rule requires you to: -
Answer-Offer alternative containers or wood box
If a supplier offers a reduction of the price given for payment of an account within the
time limit established by the sales caontract, This is known as: - Answer-Cash discount
The director's casket sales for a week are as follows:
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