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MISY with SAP Final Questions with Solutions
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Exam of 7 pages for the course MISY at MISY (MISY with SAP Final)
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MISY with SAP FinalA process may use multiple information systems and an information system may touch
many different processes. T/F - answerTrue
Which activity of the value chain includes inducing a customer to purchase a product? -
answersales and marketing
According to Porter's five forces model, established companies face stronger threats
from substitutes - - answerprice is lower
What changes must a company make if it's value chain's margin is negative? -
answerthe value must be increased so that is exceeds the cost
Ben is in charge of the delivery process at a local store. After going through the week's
delivery schedule, he call his team and assigns territories for each individual. He
contacts the supervisor to arrange the necessary transport. Which activity of the value
chain is Ben executing? - answeroutbound logistics
The difference between the total value added and the total costs incurred is called the
_____ of the value of change. - answerTotal margin
Which of the following is a support activity in the value chain that includes activities
within the firm for developing new techniques, methods and procedures? -
answertechnology
According to Porter's model of business activities, ___ are interactions across value
activities. - answerlinkages
Staples sells office supplies and machines, furniture and technology and business
services both in stores and online. It sells every kind of stationary that one can imagine.
It has over 2000 stores worldwide in 26 countries. This is most likely an example of a
(an) - - answerindustry-wide differentiation strategy
The difference between the value that an activity generates and the cost of the activity
is called the- - answermargin
Which of the following statements regarding an information system is true? - answerit
stores and retrieves data
, A _____ is defined as a network of value-creating activities. - answervalue chain
______ determines the structure, features and functions of every information system. -
answerCompetitive stategy
Which activity of the value chain includes ordering and receiving raw materials for
manufacturing? - answerinbound logistics
MIS is defined as the management and use of process, information systems, and
information to help organizations achieve their strategies. T/F - answerTrue
Which of the following appropriately justifies a company's decision to develop an
information system? - answerto achieve organization strategy
Which of the following is the first stage in sequence of how organizational strategy
determines MIS? - answerdetermining the industry structure
Which of the following support activities of a generic value chain deals with legal and
government affairs? - answerfirm infrastructure
Porter defined ____ as the amount of money that a customer is willing to pay for a
resource, product, or service. - answervalue
An information system is a collection of components, including computer, that stores
and retrieves data and produces information. T/F - answerTrue
Like business processes, information systems need to monitored to ensure that they
continue to meet their requirements. T/F - answerTrue
Which of the following is key for companies when choosing a competitive strategy? -
answerThe competitive strategy of companies must be distinctive and maintainable.
According to Porter,_____ includes recruiting, compensation, evaluation, and training of
full- and part-time employees. - answerhuman resources
Which of the following is an industry barrier of new entrants in an established market? -
answergovernment policies
A car rental company operates in two cities and offers rental cars at low rates
specifically to college students from these areas, This is an example of a (an) -
answerfocused cost leadership strategy
Decisions in the BPMN model are represented by _____ - answerdiamonds
In order to conceive good information, information system users must ____ -
answercross-check data
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