CMST 3100 Small Group
Communication Fall 2017Final
Review LSUA Dr. Min Wu test
with complete solutions
Grouphate
the distaste and aversion that people feel toward working in groups
Small group communication
Interaction among a small group pf people who share a a common
purpose, who feel a sense of belonging to the group, and who exert
influence on one another
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6 Ways to Show Appreciation for Your Child's Teacher
Human communication
a process in which people generate meaning through the exchange
of verbal and nonverbal messages
Symbol
Something that represents a thought, concept, object, or experience
, Human communication is Transactional
each of us is a sender or receiver, it affects all parties involved
Key elements of human communication
1. The source of the message is the originator of the ideas and
feelings expressed 2. The message is the information being
communicated 3. The receiver of the message is the person or
persons who interpret the message. 4. The channel is the means by
which the message is expressed tot he receiver
Mediated setting
A setting in which the channel of communication is the phone line,
fiber-optic cable, wireless signal, the Internet; the interaction is not
face to face
Four characteristics that distinguish a team from a group
1) Team goals are clear and specific (win)
2)Teams have well-defined team-member responsibilities, such as
positions on a sports team
3) The rules for and expectations about how the team operates are
spelled out; sports team competition usually have a referee to
enforce the rules of the game
4) Teams usually develop cler way of coordinating their efforts,
sports teams discuss and practice how to work together.
Cross-functional team-role training
training that prepares members of a team to perform several roles
or duties of other team members
Rule
A prescription for acceptable behavior
Characteristics of an Effective Team
1) A clear elevating goal 2) a results-driven structur e 3) competent
team members 4) unified commitment 5) a collaborative climate 6)
standards of excellence
Characteristics of effective team members
1) Experience 2) Problem-solving skills 3) Openness 4)
Supportiveness 5) action oriented 6)positive personal style 6)
positive overall team perceptionsA
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