customers that shop in the store: exceed the expectations prompt service, freshest
product, education of customers
includes all processes that occur which impact an items balance, such as closing
invoices, performing adjustments, transferring product, and conducting counts, and it
allows use to manage and track inventory in chain track
artificially stocking products multiple layers high from the front shelf edge to provide
the look that al layers are full, and primary product labels are visible for customers
minimum acceptable shelf condition
Term 5 of 77
14
Dairy
Equine
Livestock Ranching
Meat
,Term 6 of 77
order of stocking
1. stocking outs/holes
2. lows
3. sales item
4. all other items
s1- sort and remove
s2- shine
s3- set locations and visual cues
s4- standardize
s5- sustain
C- stay calm
A- apologize for the problem
L- listen with empathy
M- make it right
other associates, vendors, suppliers, drivers, store management
Term 7 of 77
what is the 3 foot rule?
ensure that all aisles are three feet wide for customer access
keep all products within three feet of the checkout area
store products at least three feet from the building when stored outside and leave a 3
foot pathway
store items in stacks that are no taller than three feet
Term 8 of 77
After using Shelf and Counter cleaner what do you have to do?
soak, wash, rinse
wash, rinse, dry
clean, rinse and sanitize
wash, rinse, sanitize
, Term 9 of 77
what are the 5 s's?
what we use to merchandise our product to publix standards
recommend products to customers that complement products they have already chosen
keep 4 inches between item and the wall
s1- sort and remove
s2- shine
s3- set locations and visual cues
s4- standardize
s5- sustain
Term 10 of 77
RBU
drive sales
store inventory management
personal protective equipment
retail business unit
Term 11 of 77
DSD
direct store delivery
direct channel strategies
retail business unit
supply chain strategy
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