Biggby Final Knowledge Test Questions and Correct Answers | Latest Update
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Course
Biggby barista
Institution
Biggby Barista
Mission Statement
-:- Create one new BIGGBY COFFEE fanatic per day, per store, who
will actively promote us to others.
Direct effect of P
-:- Greet customers within 3 steps of the door; thank customers for
their patience when service is slow.
Direct effect of E
-:- Engage customers with...
✓ -:- Never serve lattes with more than 1/2" of foam; use exact
measurements when preparing drinks --don't guess.
Five Minute Rule
✓ -:- All products must be available with the door unlocked 5 minutes
before and after open/close.
What concentration should sanitizer be and how long should dishes be submerged.
✓ -:- 150/200ppm +
1 minute
What does Fair Trade mean?
✓ -:- Farmers organize as cooperatives are paid fairly for their beans.
What are the Fair Trade beans?
✓ -:- Black and Tan, French Roast, Rwanda.
What are the Organic Beans?
2 | P a g e | G r a d e A + | 2 0 0 2 5
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