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OSCM 373 Exam 1 questions with complete solutions

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  • OSCM 373
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  • OSCM 373

OSCM 373 Exam 1 questions with complete solutions

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  • September 18, 2024
  • 18
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • OSCM 373
  • OSCM 373
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kirus27
OSCM 373 Exam 1

inputs are like - correct answer ✔✔meats, buns, cooks



the transformation process is like - correct answer ✔✔grilling and assembly



outputs are like - correct answer ✔✔burger



feedback is like - correct answer ✔✔time to prepare, temperatures, weight



value-added - correct answer ✔✔value/ (price of ouput - cost of input)



feedback - correct answer ✔✔measurements taken at various points in the transformation process



control - correct answer ✔✔the comparison of feedback against previously established standards to
determine if corrective action is necessary



manufacturing - correct answer ✔✔goods-oriented



service - correct answer ✔✔act-oriented



product package - correct answer ✔✔combinations of goods and services



system design - correct answer ✔✔capacity, facility location, facility layout, and product and service
planning

- Usually require long-term commitment of resources

- Determine parameter of system operation

,systems operation - correct answer ✔✔generally tactical decisions:

- Management of personnel

- Inventory management and control

- Scheduling

- Project management

- Quality assurance



sources of waste - correct answer ✔✔- inventory

- over-production

- waiting time,

- (unnecessary) transportation

overprocessing

- inefficient work methods

-product defects

- underutilizing worker skills



sort/segregate - correct answer ✔✔- keep only what is needed in the work area, remove waste



simplify/straighten/set-in-order - correct answer ✔✔improve workflow and reduce wasted motion



shine/ sweep - correct answer ✔✔- clean daily, use cleaning to inspect work area



standardize - correct answer ✔✔know the process, remove variations from processes- using standard
procedures, apply best practices



Sustain/self-discipline - correct answer ✔✔review work, maintain correct procedures, implement
standards maintain quality, train employees



safety - correct answer ✔✔built into practices

, Support/maintenance - correct answer ✔✔use preventative maintenance. Reduce variability and
unplanned downtime



competitveness - correct answer ✔✔how effectively an organization meets the wants and needs of
customers relative to others that offer similar goods or services



competitive space - correct answer ✔✔price, quality, response-time, variety



organizational strategies - correct answer ✔✔overall strategies that relate to the entire organization and
support the achievement of organizational goals and mission



core competencies - correct answer ✔✔special attributes or abilities that give an organization a
competitive edge



order qualifiers - correct answer ✔✔characteristics that customers perceive as minimum standards of
acceptability for a product or service to be considered as a potential for purchase



order winners - correct answer ✔✔characteristics of an organization's goods or services that cause it to
be perceived as better than the competition



environmental scanning - correct answer ✔✔necessary to identify strength and weaknesses (internal
factors) and opportunities and threats (external factors)



functional level strategies - correct answer ✔✔strategies that relate to each of the functional areas and
that support achievements of the organizational strategy



operation strategies - correct answer ✔✔the approach, consistent with organizational strategy, that is
used to guide the operations function



operations - correct answer ✔✔the actual doing part of the process

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