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SCM 300 DAVILLA EXAM 3 ASU
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SCM 300 DAVILLA EXAM 3 ASU
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SCM 300 DAVILLA EXAM 3 ASUTHINGS WE TALKED ABOUT IN CLASS - Answers -- pizza
- cow path
- silicon wafers
- ticket broker
- your resume (little stories)
- "don't be a jerk"
- real estate, show them what is available
- Health, physician's advice
- GPA, he doesn't like it
- Basketball
- how should we create grades
- anesthesiology
- motorola six sigma
- whirlpool it upgrade
Business Process - Answers -- any activity that takes an input, adds value, and provides
an output
- a cell of the supply chain
- "recipe"
- make it as detailed as possible so there is nothing that can be unclear
Operational Considerations - Answers -- Testing
- potential failure points in process
- server capacity
Departmental Concerns - Answers -Marketing - Customer, suppliers, product line,
forecasting
Finance - prj feasibility, ROI
Accounting & IT - cost and Data mgt
Automation benefits - Answers -- lower cycle time
- checks and balances
- anonymity
Being a good consultant - Answers -- Data collection/Analysis
- Be Creative
- Have a long-term view
- Understand group/team dynamics
- Understand Business Imperatives
- Develop solutions and reccomendations
Embrace the repugnant - Answers -Try the most horrible thing first
Recommendations: prepare to Sell - Answers -1. List value
, 2. Basic Solutions and anticipated benefits
3. Cost-Benefit Analysis
4. Value to work Ratio (to achieve)
5. Does it fit the system
Performance measurement - Answers -- Measure employee performance for the
purpose of motivation, improvement, stat reference, promo, termination
Metric - Answers -- A single performance measurement
KPI - Answers -Key performance Indicator - the metrics thought to be most important
indicators of success.
Types of behaviors - Answers -- what types of outcomes are desired
Prescriptive metrics - Answers -- how do you fix the problem
creating opportunities for failure - Answers -- helps people do risky things to get better
Good metrics must be - Answers -- Measurable
- Easily understood
- Attainable
Measurable - Answers -- ability to measure outcome using a sound numeric metric
Easily understood - Answers -- Do stakeholders see the connection between the metric,
outcome, desired behaviors
Attainable - Answers -- Do the stakeholders feel they can achieve the goals or be
successful as defined./measured by the metric
Good metrics logistics - Answers -- strategically oriented - align wiht goals
- Ease of measurement - not hard to implement
System of metrics must measure - Answers -- effectiveness - right output at right price
and place
- efficiency
- adaptability
Best metrics - Answers -1. Make the list of goals
2. list your metrics
2.5 ...
3. Identify redundancies
SCOR Model - Answers -Supply Chain Operations Reference Model - Plan, source,
make, deliver
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