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GMS 200 -- chapter 1 Exam Questions and Answers
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GMS 200 -- chapter 1 Exam Questions and Answers
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GMS 200 -- chapter 1 Exam Questionsand Answers
intellectual capital - Answer -collective brainpower or shared knowledge of a workforce
knowledge worker - Answer -someone whose mind is a critical asset to employers
intellectual capital equation - Answer -competency x commitment
tech IQ - Answer -ability to use current technologies at works & in personal life
globalization - Answer -worldwide interdependence of resource flows, product markets,
& business competition
job migration - Answer -when firms shift jobs from one country to another
reshoring - Answer -shifting of manufacturing & jobs back home from overseas
ethics - Answer -moral standards of what is "good" & "right" in one's behaviour
corporate governance - Answer -active oversight of management decisions &
performance by a company's board of directors
workforce diversity - Answer -workers' differences in terms of gender, race, age,
ethnicity, religion, sexual orientation, & able-bodiedness
prejudice - Answer -display of negative, irrational attitudes toward members of diverse
populations
discrimination - Answer -active denial of full benefits of organizational membership to
members of certain groups
glass ceiling effect - Answer -invisible barrier limiting career advancement of women &
members of visible minorities
shamrock organization - Answer -organization that operates w/ a core group of full-time
long-term workers supported by others who work on contracts & part-time
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