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MPO EXAM 2 WITH (215) EXAM QUESTIONS WITH 100% VERIFIED ANSWERS LATEST UPDATED
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MPO EXAM 2 WITH (215) EXAM QUESTIONS WITH 100% VERIFIED ANSWERS LATEST UPDATED ...
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MPO EXAM 2 WITH (215) EXAM QUESTIONS WITH100% VERIFIED ANSWERS 2024-2025 LATEST
UPDATED
Which of the following are characteristics of basic underlying assumptions?
they are highly susceptible to change
they reflect employee's core beliefs about the company
they guide the behaviour of an organization
they are taken for granted over time - ANSWER they reflect employees' core
beliefs about the company
they guide the behaviour of an organization
they are taken for granted over time
Companies with a(n)_____ culture have an external focus and value flexibility. -
ANSWER adhocracy
Specialized languages such as slogans and acronyms are useful for culture change
because - ANSWER employees will easily remember and repeat them
The ______ phase of the organizational socialization process requires employees to
master important tasks and roles and to adjust their work group's values and norms.
- ANSWER change and acquisition
The set of implicit assumptions that a group holds and that determines how it
perceives, thinks about, and reacts to its various environments is called - ANSWER
organizational culture
According to many CEOs, corporate _____ is the key to making a company one of
the best - ANSWER Culture
Select the three levels of organizational culture
observable artefacts
,basic underlying assumptions
espoused values
external environment - ANSWER observable artefacts
basic underlying assumptions
espoused values
Observable artefacts that can be present in a firm's culture are: - ANSWER
Acronyms
Manner of Dress
Awards
Myths and stories told about the organization
Published lists of values
Observable rituals and ceremonies
Special parking spaces
Pictures and images hanging on walls
The second level of organizational culture is espoused ________. - ANSWER
values
Practical guidelines derived from socialization research include which of the
following?
New hires are positively affected by formalized socialization procedures
Socialization tactics can reinforce ethical behaviors
Different techniques are appropriate for different people at different times
New hires should be socialized in the same way - ANSWER New hires are
positively affected by formalized socialization procedures
Socialization tactics can reinforce ethical behaviors
Different techniques are appropriate for different people at different times
,Which of the following reflect companies with an adhocracy culture?
They are highly responsive to marketplace changes
They are rigid, inflexible and slow to respond
They emphasize creation of new products and services
They focus externally and value flexibility - ANSWER They are highly responsive
to marketplace changes
They emphasize creation of new products and services
They focus externally and value flexibility
Mechanisms for changing organizational culture - ANSWER 1. Formal Statements
2. Design of physical space, work environments, and buildings
3. Slogans, language, acronyms, and sayings
4. Deliberate role modelling, training programs, teaching, and coaching by others
5. Explicit rewards, status symbols, and promotion criteria
6. Stories, legends, or myths about key people and events
7. Organizational activities, processes, or outcomes
8. Leader reactions to critical incidents and organizational crises
9. Rites and rituals
10. Work flow and organizational structure
11. Organizational systems and procedures
12. Organizational goals and criteria throughout employee cycle (hire to retire)
What are the values that employees actually exhibit based on their observations of
what occurs on a daily basis? - ANSWER Enacted values
Select the four functions of organizational culture
Organizational Identity
, Sense- making device
Collective commitment
Sustainability
Social System stability - ANSWER Organizational Identity
Sense- making device
Collective commitment
Social System stability
The competing values framework identifies which of the following fundamental
types of organizational culture? - ANSWER Clan
Adhocracy
Hierarchy
Market
What type of company culture resembles family type organizations where
collaborations are encouraged with trust and support among employees? -
ANSWER clan
What is a key risk of neglecting to integrate subcultures within high- risk
industries? - ANSWER a failure to interpret and implement safety measures
When workers take an assignment in a foreign country, they often experience
different socialization activities that other newcomers.This affects which of the
following for those expatriates?
job satisfaction
long term success
ability to return to their home countries
short term promotions - ANSWER job satisfaction
long term success
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