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HOSPITAL SECURITY EXAM STUDY GUIDE QUESTIONS WITH COMPLETE ANSWERS
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HOSPITAL SECURITY EXAM STUDY GUIDE QUESTIONS WITH COMPLETE ANSWERS
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HOSPITAL SECURITY EXAM STUDYGUIDE QUESTIONS WITH COMPLETE
ANSWERS
When responding to a panic / duress alarm, security officers should? - Answer-Use a
rear or side entrance whenever possible to enter scene.
Pertinent information about hazardous materials is provided by the manufacturer on a? -
Answer-Material Safety data sheet.
Security reports help facilitate ______ and event recall? - Answer-Information
exchange.
The two difficulties of conducting a group interview are? - Answer-Tracking who said
what and witnesses changing their answers based on what others say.
The Hospital Incident Command System provides a scalable plan to provide only the
necessary number of responders and manage an incident by its ability to be - Answer-
Expanded and contracted.
Which of the following is an element of effective patrol? - Answer-Look for irregularities.
The four phases of Emergency Management are? - Answer-Mitigation, preparedness,
response and recovery.
The ROARR acronym stands for ___________, Observe, Anticipate, and React or
Recommend? - Answer-Report.
Administrative, organizational, or departmental policies that state what is expected of
security officers are known as - Answer-Internal rules.
Security staff face a unique hazard while working on the healthcare setting which is? -
Answer-Strong magnets.
The extreme form of managed care is called? - Answer-Capitalion
When placing a person in handcuffs, what protocol should always be followed? -
Answer-Cuff with hands in back.
When using verbal intervention to de-escalate a situation, a security officer should
convey? - Answer-Respect.
Having employees search for a bomb is recommended for two reasons, they? - Answer-
Know what items belong in the area and they know the facility layout well.
,Before unloading, handling or transferring injured persons, security officers should first
be? - Answer-Trained.
Which of the following groups are considered internal customers of the security
department? - Answer-Physicians and employees.
What is a recommended component of personal protective equipment? - Answer-An
eye/mouth protector.
Since 2005, several suspicious incidents have occurred in hospitals that could be linked
to terrorism including? - Answer-Posing as a surveyor for The Joint Commission.
The Business Office and Security work together to do which of the following? - Answer-
Safeguard patient valuables.
Which of the following does a security office need to know when responding to a
chemical emergency? - Answer-Appropriate clean-up procedure.
The Joint Commission standards allow what to be substituted for an annually required
exercise? - Answer-An actual emergency response.
A criminals modus operandi is their? - Answer-Method.
One of the most important elements of the physical security control system is? -
Answer-Light.
A typical type of access control system for a Medical Records department would be? -
Answer-Key lock.
Which of the following is a big advantage for team building in healthcare organizations?
- Answer-Reducing cost.
The loss of "deemed status" could stop reimbursement of revenue from the? - Answer-
Centers for Medicare and Medicaid Services.
Which of the following is something a typical infant abductor might do? - Answer-Will
question staff about the infants feeding schedules.
Which of the following is a proprietary healthcare classification? - Answer-Investor-
owned and considered for profit.
When you promise a customer to telephone them back, and you do, this is called? -
Answer-Follow up.
, Which is an authority having jurisdiction over a healthcare facility, that requires
compliance with NFPA codes? - Answer-Local fire officials.
Of the basic report styles, the most popular and efficient in the healthcare security field
is the? - Answer-Narrative and check-off combination.
It is a good idea to have a bomb threat guide or checklist near each telephone
_______.? - Answer-Listed in the local public telephone book.
Civil law is intended to? - Answer-Govern the acts of private parties.
Guidelines for Preventing Workplace Violence for Healthcare and Social Services
Workers are published by? - Answer-OSHA.
A violation of the Healthcare Insurance Portability and Accountability Act would include?
- Answer-You reading an open patient record.
A forensic patient? - Answer-Is in law enforcement or corrections custody.
There have been ______ documented cases of infant abductions from 1983 to 2009? -
Answer-126.
In a __________ scam, thieves gain personal information about a victim by pretending
to be a legitimate business? - Answer-Social engineering.
The Joint Commission views the Safety Management plan as the? - Answer-Foundation
of the organization's safety program
The consequences of a child abduction event at a hospital could result in? - Answer-
The facility's reputation suffering.
One advantage of a foam-type chemical agent is? - Answer-it is not easily disbursed
through internal air handlers.
The two best ways to have a customer experience a positive feeling after an encounter
is through? - Answer-Verbal and non-verbal communication.
Risk factors in high-risk areas should be assessed by security? - Answer-Constantly.
Relatively rare forms of terrorism are? - Answer-nuclear, biological, and chemical.
The Joint Commission's standards that relate to security are found in the accreditation
manual's chapters entitled? - Answer-Environment of Care.
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