2024 EPIC TEST EXAM WITH
CORRECT ANSWERS
Which record stores information about the person responsible for the
balance on charges? - CORRECT-ANSWERSGuarantor
What is the purpose of a Tickler? - CORRECT-ANSWERSTo remind the worker
to check back
When you add a payment plan activity, what else is automatically added to
the account - CORRECT-ANSWERSAccount Status: Payment Plan
Where can you access an image of a queued letter? - CORRECT-
ANSWERSUnder Review
From where can you add activities to an account? - CORRECT-
ANSWERSGuarantor Snapshot
How does a user request to immediately print a statement for a guarantor/ -
CORRECT-ANSWERSDemand Bill
After you work an account and mark it complete, when is that account
released from the workqueue? - CORRECT-ANSWERSOvernight,
Automatically
True or False: Accounts can be manually added to account workqueues. -
CORRECT-ANSWERSTrue
On what actually tab can you find information about the statements that
were sent? - CORRECT-ANSWERSBilling History
On what activity tab do you record activities that were performed? -
CORRECT-ANSWERSSnapshot
How do you mark a charge as contested? - CORRECT-ANSWERSReason
Contested
Where do you have to go to add coverage to an account? - CORRECT-
ANSWERSClick Pts. Name in Snapshot
How do you print a statement real-time? - CORRECT-ANSWERSDemand Bill
, How do you indicate that you are done working on an account? - CORRECT-
ANSWERSComplete
Which kind of workqueue can you use to manage patient calls?
From which activity tab can you perform a Demand Bill?
A)Guarantor Snapshot
B)Billing History
C)Guarantor Account Edit
D)Inquiry - CORRECT-ANSWERSA
True or False: Patients can configure their own payment plan details in
MyChart - CORRECT-ANSWERSTrue
True or False: The way to resolve a bounced check is to void the payment in
Epic? - CORRECT-ANSWERSFalse
To resolve an NSF payment, first locate the visit that contains the payment in
Inquiry. Then click the _____________ buttons and select the
___________________ option. - CORRECT-ANSWERSFunctions; Debit Adj Posting
True or False: The Payment reversal procedure will not be matched to any
transactions. It is a stand-alone debit adjustment. - CORRECT-ANSWERSFalse
True or False: The NSF Fee procedure will not be matched to any
transactions because it is a stand alone debit adjustment - CORRECT-
ANSWERSTrue
What is the effect of creating a Debit Adjustment Posting batch that is set to
file in real-time? - CORRECT-ANSWERSPost to Acct Immediately
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Elitaa. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $13.99. You're not tied to anything after your purchase.