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Exam (elaborations)

2024 EPIC TEST EXAM WITH CORRECT ANSWERS

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2024 EPIC TEST EXAM WITH CORRECT ANSWERS

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  • September 2, 2024
  • 10
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
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Elitaa
2024 EPIC TEST EXAM WITH
CORRECT ANSWERS



Which record stores information about the person responsible for the
balance on charges? - CORRECT-ANSWERSGuarantor

What is the purpose of a Tickler? - CORRECT-ANSWERSTo remind the worker
to check back

When you add a payment plan activity, what else is automatically added to
the account - CORRECT-ANSWERSAccount Status: Payment Plan

Where can you access an image of a queued letter? - CORRECT-
ANSWERSUnder Review

From where can you add activities to an account? - CORRECT-
ANSWERSGuarantor Snapshot

How does a user request to immediately print a statement for a guarantor/ -
CORRECT-ANSWERSDemand Bill

After you work an account and mark it complete, when is that account
released from the workqueue? - CORRECT-ANSWERSOvernight,
Automatically

True or False: Accounts can be manually added to account workqueues. -
CORRECT-ANSWERSTrue

On what actually tab can you find information about the statements that
were sent? - CORRECT-ANSWERSBilling History

On what activity tab do you record activities that were performed? -
CORRECT-ANSWERSSnapshot

How do you mark a charge as contested? - CORRECT-ANSWERSReason
Contested

Where do you have to go to add coverage to an account? - CORRECT-
ANSWERSClick Pts. Name in Snapshot

How do you print a statement real-time? - CORRECT-ANSWERSDemand Bill

, How do you indicate that you are done working on an account? - CORRECT-
ANSWERSComplete

Which kind of workqueue can you use to manage patient calls?

A)Insurance Follow-up WQ
B)Account WQs
C)Patient WQs
D)Claim Edit WQs - CORRECT-ANSWERSB

Which function must you use to mark a charge as contested?

A)Actions
B)Edit
C)Repost
D)Correct - CORRECT-ANSWERSB

From which activity tab can you perform a Demand Bill?

A)Guarantor Snapshot
B)Billing History
C)Guarantor Account Edit
D)Inquiry - CORRECT-ANSWERSA

True or False: Patients can configure their own payment plan details in
MyChart - CORRECT-ANSWERSTrue

True or False: The way to resolve a bounced check is to void the payment in
Epic? - CORRECT-ANSWERSFalse

To resolve an NSF payment, first locate the visit that contains the payment in
Inquiry. Then click the _____________ buttons and select the
___________________ option. - CORRECT-ANSWERSFunctions; Debit Adj Posting

True or False: The Payment reversal procedure will not be matched to any
transactions. It is a stand-alone debit adjustment. - CORRECT-ANSWERSFalse

True or False: The NSF Fee procedure will not be matched to any
transactions because it is a stand alone debit adjustment - CORRECT-
ANSWERSTrue

What is the effect of creating a Debit Adjustment Posting batch that is set to
file in real-time? - CORRECT-ANSWERSPost to Acct Immediately

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