Exam (elaborations)
DAS140 DENTAL OFFICE PROCEDURES AND BILLING FINAL EXAM 2024/2025 REVIEW
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DAS140 DENTAL OFFICE PROCEDURES AND BILLING FINAL EXAM 2024/2025 REVIEW
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ESTUDYDAS140 DENTAL OFFICE PROCEDURES AND BILLING
FINAL EXAM 2024/2025 REVIEW
### Dental Office Management and Record-Keeping
1. **What level is electronic scheduling?**
a) Level one (basic)
b) Level two (intermediate)
c) Level three (advanced)
d) Level four (expert)
**Answer: b) Level two (intermediate)**
2. **What level is organizing patient names, addresses, and phone numbers?**
a) Level one (basic)
b) Level two (intermediate)
c) Level three (advanced)
d) Level four (expert)
**Answer: a) Level one (basic)**
3. **What level is generating insurance claims?**
a) Level one (basic)
b) Level two (intermediate)
c) Level three (advanced)
d) Level four (expert)
**Answer: a) Level one (basic)**
4. **Which safeguard uses unique user identification (password protection)?**
a) Physical safeguard
b) Technical safeguard
c) Administrative safeguard
d) Organizational safeguard
**Answer: b) Technical safeguard**
,ESTUDY
5. **Which safeguard involves a data backup plan?**
a) Physical safeguard
b) Technical safeguard
c) Administrative safeguard
d) Organizational safeguard
**Answer: c) Administrative safeguard**
6. **Which safeguard includes emergency access procedures?**
a) Physical safeguard
b) Technical safeguard
c) Administrative safeguard
d) Organizational safeguard
**Answer: c) Administrative safeguard**
7. **What filing method is used for very large numbers of records?**
a) Alphabetical
b) Numeric
c) Geographic
d) Chronological
**Answer: b) Numeric**
8. **What filing method categorizes records by city, ZIP code, area code, state, or country?**
a) Alphabetical
b) Numeric
c) Geographic
d) Chronological
**Answer: c) Geographic**
9. **With one exception, all basic filing methods use which arrangement?**
a) Numeric
b) Geographic
c) Alphabetical
, ESTUDY
d) Chronological
**Answer: c) Alphabetical**
10. **Which method is used to file documents by date, month, or year?**
a) Alphabetical
b) Numeric
c) Geographic
d) Chronological
**Answer: d) Chronological**
11. **What should be done for a chronically late patient regarding appointment scheduling?**
a) Schedule 30 minutes early
b) Schedule 10 minutes early
c) Schedule 15 minutes early
d) Schedule 5 minutes early
**Answer: c) Schedule 15 minutes early**
12. **What should be given to a patient to confirm their appointment time and date?**
a) Phone call reminder
b) Appointment card
c) Email reminder
d) Text message
**Answer: b) Appointment card**
13. **What should be included in the appointment book for emergency patients?**
a) Open slots at the end of the day
b) Extra time before lunch
c) Morning and afternoon cushion times
d) Separate emergency book
**Answer: c) Morning and afternoon cushion times**
14. **Orthodontic evaluations fall under which type of recall?**
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