Performance Management System Steps correct answers 1. Define Performance
2. Monitor and Evaluate performance
3. Provide Feedback and coaching
4. Provide consequences
Define Performance correct answers 1. Performance Goal: targets a specific end result
2. Learning Goal: involves enhancing yo...
MGMT 310 Exam 2 Review || Already Passed.
Performance Management System Steps correct answers 1. Define Performance
2. Monitor and Evaluate performance
3. Provide Feedback and coaching
4. Provide consequences
Define Performance correct answers 1. Performance Goal: targets a specific end result
2. Learning Goal: involves enhancing your knowledge or skill
SMART Goal correct answers Specific, measurable, attainable, result oriented, time bound
Monitoring Performance correct answers involves measuring, tracking or otherwise verifying
progress and ultimate performance. Use this to identify problems while you are pursuing your
goal.
Evaluating Performance correct answers Process of comparing performance at some point in
time to a previously established expectation or goal.
360 Degree Feedback correct answers Individuals compare perceptions of their own performance
with behaviorally specific performance information from their manager, subordinated, and peers
Feedback correct answers information about performance shared with those in a position to
improve the situation
Effective Feedback correct answers is only information (such as data), it is not an evaluation
Coaching correct answers customized process between two or more people with the intent of
enhancing learning and motivating change
Extrinsic Reward correct answers Financial, material, and social rewards
Intrinsic Reward correct answers Self Granted... meaningfulness and achievement
Distribution Criteria correct answers Results: relatively tangible
Behavior/actions: cooperation, creativity
Nonperformance considerations: based on job, equity, tenure
Desired Outcomes correct answers Extrinsic, Total and Alternative Rewards
Total Rewards correct answers encompass not only compensation and benefits, but also personal
and professional growth opportunities
Pay for Performance correct answers monetary incentives linking at least some portion of ones
pay directly to results or accomplishments.
, Law of Effect correct answers behavior with favorable consequences tends to repeat, while
behavior with unfavorable consequences tends to dissappear
Respondent behavior correct answers unlearned reflexes
ex) removing your hand from a hot stove
Operant behavior correct answers learned when one "operates on" the environment to produce
desired consequences.
Positive OB correct answers study and application of positively oriented human resource
strengths and psychological capacities that can be measured developed, and effectively managed
for performance improvement in today's workplace
B corp certification correct answers Benefit Corporations
Positives correct answers Have 3, 5 or more positives to every negative
Negatives correct answers Survival
Benefits of Mindfulness correct answers Physical, mental, interpersonal effectiveness
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