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HR Chapter 1: Human Resource Management: An Overview updated already passed
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HR Chapter 1: Human Resource Management: An Overview
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HR Chapter 1: Human ResourceManagement: An Overview
What is human resource management? - correct answer ✔✔Utilization of individuals to achieve
organizational objectives
What are the six human resource functions, how are they interrelated? - correct answer ✔✔-staffing
-human resource development
-performance management
-compensation
-safety and health
-employee and labor relations
What activities does the staffing function involve? - correct answer ✔✔job analysis, human resource
planning, recruitment, and selection
What is job analysis? - correct answer ✔✔the systematic process of determining the skills, duties, and
knowledge required for performing the jobs in an organization. It impacts virtually every aspect of HRM,
including planning, recruitment, and selection
What is HR planning? - correct answer ✔✔the systematic process of matching the internal and external
supply of people with the job openings that are anticipated for the organization. The data collected as
part of human resource planning enables the recruitment process and other HR actions.
Internal supply - "promote from within"
External supply - anyone outside of the organization
What is selection? - correct answer ✔✔the process of identifying which of these applicants are best
suited for particular positions and for the organization in general.
, What is a performance appraisal? - correct answer ✔✔a formal system of review and evaluation of
individual performance
What are the 3 categories of compensation? - correct answer ✔✔- direct financial compensation
Pay employee receives in form of wages, salaries, bonuses, or comissions
- indirect financial compensation
Benefits employee receives such as paid vacations, sick leave, holidays, medical insurance
- nonfinancial compensation
the things that an employee receives or derives from the job or the organization that do not have cost
for the organization... ex: satisfaction from the job itself
What is the role of a HR Management Professional? - correct answer ✔✔-responsible for all HR
functions and acted in an advisory capacity
-working with line managers to help them deal with their areas' human resource matters.
-primarily responsible for coordinating the management of human resources to help the organization
achieve its goals.
Why are HR departments becoming smaller? - correct answer ✔✔outsourcing
How has the role line managers changed in carrying out HR activities? - correct answer ✔✔Now
performing some duties typically conducted by HR
What are the two primary types of HR outsourcing? - correct answer ✔✔-discrete services: very small
task/service outsourced (ex: paychecks)
-business process outsourcing (BPO): outsourcing huge chunks of HR areas. (ex: recruitment)
What is a Shared Service Center? Under what circumstances is it preferable to other alternatives? -
correct answer ✔✔Take routine, transaction-based activities that are dispersed and consolidates them in
one location
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