Capability - ANS ✓Everything it takes, both visible and behind the scenes,
that makes producing a good or providing a service possible.
Value Chain Capabilities - ANS ✓Provide value to the business partner
Demand Governance Capabilities - ANS ✓Those which are needed to
managed the demand that flows into the value chain
Enabling Capabilities - ANS ✓Are needed to enable the value chain or
demand governance capabilities
Customer Value Hierarchy Model - ANS ✓Table Stakes
Satisfiers
Differentiators
BRMP Certification
, 2
BRMP
Relationship Strategy on a Page (RSOAP) - ANS ✓-Reach mutual
understanding of goals and means to achieve them
- Clarifies commitments and expectations
- Defines a road map for achieving goals
Business Capability - ANS ✓the expression or the articulation of the
capacity, materials and expertise an organization needs in order to perform
core functions. The things the business must due in order to operate.
Business Capability Road mapping - ANS ✓A way to clarify business
capabilities needed to implement business strategy and the IT Capabilities
needed to enable those business capabilities.
Overview of Business Capability Road mapping - ANS ✓- Identify
Business Strategy
1) Roadmap Business Capabilities
2) Roadmap Enabling Capabilities
3) Asses Enterprise Opportunities
- Prioritize Capabilities and Projects
- Identify Technologies and Skills
BRMP Certification
, 3
BRMP
Business Capability Roadmapping Steps - ANS ✓1. Identify and roadmap
business capabilities
2. Identify and roadmap enabling IT Capabilities (architecture)
3. Asses enterprise opportunities
4. Create capability business case
5. Update the enterprise capability roadmap
6. Create project proposals
7. Prioritize capabilities and projects
Business Outcomes - ANS ✓A means of establishing a discipline of value -
from clarifying an opportunity, through to managing scope, establishing
focus and ownership, through to measuring and optimizing realized value.
"begin with the end in mind"
Characteristics of a good Business Outcome - ANS ✓1. They are
important to the business (not IT focused)
2. Represent the results to be obtained (not the means)
3. Provide focus
4. Visible and unambiguous
5. Provide a basis for action
6. Intangible outcomes are translated into operational outcomes
Steps to Determining Business Outcomes - ANS ✓1. Examine Issues
2. Identify Outcomes
3. Identify Impacts
4. Determine Measures
BRMP Certification
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