These are models that propose particular qualities are associated with leaders correct answers Trait leadership models
This approach is a way of translating trait models in preferred leadership models correct answers Style models
This model proposes that leaders develop different leadership r...
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These are models that propose particular qualities are associated with leaders correct answers
Trait leadership models
This approach is a way of translating trait models in preferred leadership models correct answers
Style models
This model proposes that leaders develop different leadership relationships with different
subordinates correct answers The Leader-Member exchange model
These theories suggest matching the style of the leader to the characteristics of the situation
correct answers contingency theories
The central idea of this model of leadership is exemplification correct answers Transformational
A way of managing meaning by selecting or highlighting some aspects and downplaying others
correct answers Framing
This theory proposes that leadership is social constructed through communication interactions
correct answers Fairhurst's theory of discursive
An organization is experiencing _________ change when it is confronted with problems in the
environment and the new company president decides that it is critical to develop a new culture
that emphases enhanced customer service. correct answers Planned
Which of the following is a problem identified in the organizational change process correct
answers lack of management support
Ignorance of an organizational change initiative would fall under which problem area of
reactions to organizational change? correct answers resistance
If Roger's tools makes a major change in health insurance plan and proceeds to give its
employees so much information about the plan in the hope that they won't notice the changes, it
is using which strategy to communicate the change correct answers spray and stay
Which strategy for communicating change is considered the most effective correct answers
underscore and explore
The "change" that confronted organizations coping with Hurricane Katrina and its aftermath, the
2004 and 2007 wildfires in southern California, or the discovery of tainted spinach on grocery
store shelves is __________ change correct answers unplanned
In the ______ stage, communication will focus on determining responsibility, perhaps
apologizing, and establishing systems for coping with similar crises in the future. correct answers
post-crisis
, Personality test are consistent with which approach to studying leadership correct answers Trait
The __________ approach to leadership argues that different individuals might be differently
suited for various leadership situations correct answers contingency
A transformational leader will correct answers exemplify organizational ideas in their own
behavior
According to Fairhurst and Sarr, effective leaders will correct answers know who they are and
where they want to go
Which of the following research findings about organizational change is correctly stated correct
answers Employees prefer negative information about change than no information
The implementation of a planned change is usually simple and straightforward correct answers
False
________ refers to a strategy in which management focuses on fundamental issues related to
change success and allows employees the creative freedom to explore various possibilities
correct answers Underscore and explore
The belief that leadership is accomplished through interaction with others, is a process of
meaning management, and is grounded in the accomplishment of tasks describes which new
view of leadership correct answers discursive leadership
___________ refers to how transformational leaders tell followers to "do as I say and as I do."
correct answers Exemplification
________ is a way of managing meaning in which one or more aspects of the subject at hand are
selected or highlighted over other aspects. correct answers Framing
_______ is a framing tool that frames a subject in familiar terms. correct answers Jargon
As a framing strategy, stories should be avoided when _________. correct answers They mask
important alternative meanings
The concept that decision making couldn't be perfectly rational because of cognitive and
situational limits on rationality is called: correct answers bounded rationality
The concept that workers are expected to display certain feelings in order to satisfy
organizational role expectations is called: correct answers emotional labor
"Pasting on a smile" in order to satisfy an organization's requirement of a friendly face is likely
the result of: correct answers surface acting
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