Straighterline Communication 101 Chapters 5-6 exam with complete
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Course
Communications
Institution
Communications
hearing
the act of receiving sound
listening
the active process of receiving, constructing mean ing from, and responding to spoken or nonverbal messages
active listening
involved listening with a purpose
feedback
verbal and nonverbal responses to a speaker and the speaker's...
Straighterline Communication 101
Chapters 5-6 exam with complete
solutions
hearing - ANSWER-the act of receiving sound
listening - ANSWER-the active process of receiving, constructing mean ing from, and
responding to spoken or nonverbal messages
active listening - ANSWER-involved listening with a purpose
feedback - ANSWER-verbal and nonverbal responses to a speaker and the speaker's
message
empathic listening - ANSWER-attempting to understand the perspective of another
person
critical listening - ANSWER-challenging the speaker's message by evaluating its
accuracy, meaningfulness and utility
listening for enjoyment - ANSWER-Occurs in situations that are relaxing, fun, or
emotionally stimulating
selective attention - ANSWER-the sustained focus we give to things that are important
automatic attention - ANSWER-the instinctive focus we give to important things we
experience in our surroundings
working memory - ANSWER-the part of our consciousness that interprets and assigns
meaning to stimuli we pay attention to
short term memory - ANSWER-a temporary storage place for information
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