CRM Exam - Part 2- Records and Information Creation and Use Questions with Correct Answers
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Course
ICRM
Institution
ICRM
Records management taxonomy Correct Answer-The representation of data, upon which the classification of unstructured content is based, within an organization. It may manifest itself as metadata in structured database fields or in folder structures represented to end users from a user interface with...
CRM Exam - Part 2- Records and Information
Creation and Use Questions with Correct Answers
Records management taxonomy Correct Answer-The representation of
data, upon which the classification of unstructured content is based,
within an organization. It may manifest itself as metadata in structured
database fields or in folder structures represented to end users from a
user interface within a system. It is created to facilitate the correct
records management policies within the organization, fulfillment of
regulatory compliance, integration to operational and knowledge
management systems and the search for information within the
organization. It can be applied to physical and or electronic records.
Functional taxonomy Correct Answer-Organizes itself along different
functions performed by an organization- both administrative and
operational
Departmental taxonomy/ business-unit based taxonomy Correct Answer-
Based on the organizational chart
Auto classification Correct Answer-Tools that use the contents of
documents or records, as well as their content in the form of metadata, to
make decisions about whether something is a record or not and how it
should be classified
Classification Correct Answer-The systematic identification and
arrangement of business activities, and/or records into categories,
according to logivally structured conventions, methods, and procedural
rules represented in a system
,Subject taxonomy Correct Answer-Based on the subjects of information
with which and organization might deal
Taxonomies: records grouping rationale Correct Answer-They tie
together documents with like content, purpose or theme
To improve search and retrieval capabilities
To identify content creators, owners, and managers
To provide an understandable context
For retention and disposition scheduling purposes
Folksonomy Correct Answer-Uses free-form words to classify
documents
Useful for updating your taxonomy structure and improves user search
experience
File Correct Answer-A collection of records or group of related
documents
Record Correct Answer-Recorded information, regardless of medium or
characteristics, made or received in by an organization that is evidence
of its operations and has value requiring its retention for a specific
period of time
, plaintiff Correct Answer-A person who brings a case against another in a
court of law
defendant Correct Answer-A person, company, etc., whom a claim or
charge is brought in court
Structured data Correct Answer-Searchable data in a database
Fields and rows stored in a relational database
Unstructured data Correct Answer-Electronic information created or
obtained by end users where the information is not stored in tables in a
relational database system
Emails, word processing documents, spreadsheets, and videos
Authenticity of a record Correct Answer-The sum of the qualities of a
record that establishes the origin, reliability, trustworthiness, and
correctness of its content
Can be proven to be what it purports to be, to have been created or sent
by the person
purported to have created or sent it, and to have been created or sent at
the time purported
Reliability of a record Correct Answer-Qualities that demonstrate its
trustworthiness over time
One whose contents can be trusted as
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