PHLEBOTOMY TRAINING NHCO TEST
QUESTIONS WITH CORRECT ANSWERS
What is phlebotomy? - Answer-drawing or removing blood from the circulatory system
for analysis and diagnosis
What can you call capillary draw? - Answer-finger stick or dermal puncture
What are the duties of a phlebotomist? - Answer-1. assemble equipment 2. verifies and
records the patient's identity 3. conducts patient interviews 4. takes vital signs 5.
screens donors
Patients have the ability to refuse medical treatment at any time: T or F - Answer-True
What does HIPPA stand for? - Answer-Health Insurance Portability and Accountability
Act
What is PHI and give examples of such. - Answer-Protected health information;
treatments, test results, medications, procedures, appointment times and dates
What percent of communication is nonverbal? - Answer-80%
What is the TJC and it's purpose? - Answer-The joint commision (founded in 1951) to
look out for patients and establish standards and practices of operation
What is CLSI? - Answer-Clinical and Laboratory Standards Institute is non-profit to
develop standards taken directly from the fields they oversee
How many types of consent are there? - Answer-5
What is infromed consent - Answer-voluntary permission after receiving information
What is expressed consent? - Answer-permission given verbally or in writing
What is implied consent? - Answer-permit procedure without verbal or written consent,
but instead patient holding out arm or going to emergency room
What is HIV Testing Consent? - Answer-special permission needed to administer a test
that detects HIV
What is parental consent for minors? - Answer-A parent or legal guardian must permit
procedures administered to underage patients.
What is the mistake most phlebotomists make? - Answer-failing to verify the DOB
, What ways can you verify patient information? - Answer-by their wristband or by having
them state/spell their full name and DOB
DO NOT HIDE MISTAKES instead... - Answer-report the incident immediately
What is OSHA? - Answer-Occupational Safety and Health Administration; mandates
regulations across every workspace from office furniture to bloodwork in a lab
What are the four types of OSHA inspection? - Answer-The Complaint, The Fatality or
Accidents, The Programmed, The Imminent Danger
The Complaint inspection: - Answer-after an employee files a formal complaint with
OSHA
*most common
The fatality or accidents inspection: - Answer-occurs after OSHA receives notice from
the employer of a workplace fatality or accident resulting in 3 or more employees'
hospitalizations.
The programmed inspection: - Answer-A routine inspection, randomly chosen
workplaces
The imminent danger inspection: - Answer-occurs when OSHA receives a report that a
condition of imminent danger exists at a workplace
*least common type of inspection
How can bloodborne pathogens be transmitted? - Answer-sexual contact, sharing of
hypodermic needles, mothers to their babies at or before birth, accidental puncture from
contaminated broken glass or other sharps, contact between mucous membranes and
infected body fluids, skin-to-skin contacts, blood to blood contact, through the eyes nose
mouth and mouth mucous membranes
What are the different types of contact transmissions? - Answer-Direct, indirect (an
inanimate object), droplet (sneezing or coughing), airborne (so small can suspend in
air), vehicle (doorknob, faucet, public telephone, etc), vector-borne (insect), parenteral
(needlestick, hangnail, other than nose, mouth and eyes)
What is a nosocomial infection? - Answer-infection contracted in a healthcare setting
*most common type is Hep B
What is the easiest and most effective way to break the chain of transmission? -
Answer-washing your hands; form a lather!
What are examples of PPE - Answer-Masks, gloves. goggles/safety glasses, face
shields, respirators, gowns
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