Exam (elaborations)
NEEDS MET – TELUS QUESTIONS AND ANSWERS
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NEEDS MET – TELUS QUESTIONS AND ANSWERS
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NEEDS MET – TELUS QUESTIONS AND ANSWERSFully Meets - answer- The user is looking for a very specific fact or piece of information
and the result block provides the information throroughly, accurately, and cleary, and is
from a high quality source.
Fully Meets - answer- The user is clearly looking for a specific webpage or website and
the result block with the specific webpage or website _________ the user's need.
Specific, clear, and ambiguous - answer- In order to rate it as fully meets, the query and
user needs must be ________
.
Slightly meets - answer- A result with a very misleading or exaggerated title should be
rated _____ or lower, due to the poor user experience that occurs when the landing
page does not match the expectation of the user when clicking or tapping on the result.
Slightly meets - answer- What is the needs met rating for:
Query: [britney spears]
Result block: TMZ.com Britney Spears files for Divorce. This article is from 2006.
Slightly meets (would be useful to a few users) - answer- What is the needs met rating
for:
Query: [hot dog]
Result block: IMBd.com Hot Dog the movie (1984).
Fails to meet - answer- These results are unrelated to the query, factually incorrect, and
all users would want to see more results.
Fails to meet - answer- What is the needs met rating for:
Query: [dogs]
Result blocks: dog daycares near the user.
Fails to meet - answer- What is the needs met rating for:
Query: [starting jets quarterback]
Result block: New York jets Roster ESPN.com
Query and the result - answer- The needs met rating is based on both the _____
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