MGT 121 Chapter 7 - Exam 3
a.
a line position. - ✔✔Delegation consists of giving a subordinate all of the following
except
a.a line position.
b.responsibility.
c.authority.
d.accountability.
e.power to make decisions.
a.
chain of command - ✔✔The ___ is the line of authority that extends from the highest
to the lowest levels of the organization.
a.chain of command
b.organization 10
0%
c.departmental conundrum
d.organizational chart
a.
The employee was unreliable. - ✔✔Exquisite Expressions is a home decorating
company that sells many different household accessories ranging from candles to
entertainment centers. Dora is the CEO of the company. She feels that there is not
enough specialization within the company and wants to organize the business in a
different way. Dora thinks that the company would be more effective if it were to switch
to a new way of organization. For example, there could be a manager in charge of the
candles, a different manager in charge of the entertainment centers, and so on.
Another issue that Dora wants to resolve is that of delegation. She believes that if she
could improve her delegating, employees would feel more empowered and want to go
above and beyond what they are required to do. There are certain reasons that Dora
has a hard time delegating to others, but she is confident that the problem will be
overcome if she works on it.
, Refer to Exquisite Expressions. What could be a possible reason for Dora not wanting
to delegate work?
a.The employee was unreliable.
b.The employee was not a likable individual.
c.The work involved strict planning.
d.The work took place in an undesirable venue.
e.The employee was well-organized.
a.
the more specialized the job, the easier it is to train new employees when an employee
quits or is absent. - ✔✔In a recent task force meeting, the human resources manager
gave many reasons why the organization needed some specialization. In so doing, she
stated that
a.the more specialized the job, the easier it is to train new employees when an
employee quits or is absent.
b.a worker who does the same job over and100%over loses time changing from one
operation to another.
c.a worker who learns only a specific, highly specialized task becomes inefficient at
that task.
d.the more specialized the job, the harder it may be to design specialized equipment
for those doing it.
e.the job of most organizations is simply too large for one person to handle. Several
people carrying out different functions are needed.
a. Departmentalization by function - ✔✔Departmentalization is the grouping together
of work units or departments to create manageable units. What is the name given to
departmentalization of a group of employees based on them all doing the same
organizational activity?
a. Departmentalization by function
b. Departmentalization by customer
c. Departmentalization by location
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