Medical Office Concepts Ch. 1-3 Study Guide
Jargon - Answer -Written communication, when possible, should be free of _____________.
True - Answer -A very simple solution to protect patients' confidentiality while handling their chart is to turn the chart around, so that the name and any other medical information are not exposed.
HIPAA - Answer -Leaving information available to be viewed by others is a violation of _________.
Technologies, an aging population, and healthcare reform - Answer -Items fueling the rapid growth are advances in _________, and _________, and ___________.
Front desk procedures, Scheduling, Records management, Administrative duties, and Financial - Answer -The five major categories of tasks performed by an administrative medical assistant are:
Technologies, computers - Answer -A basic understanding of a variety of ______ and the ability to use _______with mastery are essential workplace skills.
Accurate - Answer -An __________ person completes tasks with correctness and attention to detail.
Certification - Answer -___________ is a recognition given by associates that an individual has met high standards and has demonstrated competency in given knowledge and tasks.
Thoroughness - Answer -________ is a trait that results in complete, neat, and correct tasks.
Dependability - Answer -________ consists of finishing tasks on schedule, without complaining, and offering to assist others.
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