MSSC Quality Systems
_____________ inspections assure that the equipment, personnel and processes being
used are providing the desired results and allow systems to be pinpointed and solutions
implemented before the problem can escalate. - correct answer-In-process
______________ may provide valuable information concerning a product's quality. - correct
answer-Performing equipment check during a quality inspection.
A ___________ is used to verify that the proper procedures and processes are being
adhered to by plant personnel. - correct answer-quality audit program
A ____________ should be done as often as necessary to assure that processes are sound.
- correct answer-quality system audit
A good __________ can both increase value to the customer and reduce product cost. -
correct answer-quality assurance system
A key concept in continuous improvement is to search for ways to eliminate waste in actions,
time, and ______. - correct answer-material
A(n) ________ should always be someone outside the organization. - correct answer-third
party audit group
An engineering change notice (ECN) is used to notify changes to __________. - correct
answer-a product drawing
An example of a spreadsheet function is __________. - correct answer-SUM
An important requirement in order to achieve Just-in-time manufacturing is to ___________.
- correct answer-schedule jobs well
An important statistic is calculated by dividing the number of parts produced by the number
of hours worked. This stat is called __________. - correct answer-labor productivity
As part of a process of continuous improvement, companies use ________ to set goals for
to strive towards. - correct answer-product benchmarks
Auditors should always _____________ if the problem has been corrected. - correct
answer-include the problem in their report
Automated part inspection commonly uses __________. - correct answer-vision systems
Benchmarking is a ________ tool. - correct answer-process improvement
Calibration on which of the following would be audited? - correct answer-Measurement tools
, Certain characteristics of parts are essential for its proper operation. Identifying these
characteristics as _______ helps set up a meaningful quality inspection program. - correct
answer-critical
Companies often ____________ to create a baseline measurement for improvements in
machine performance - correct answer-establish a metric
Companies typically include policies and procedures for continuous improvement as part of
their ______________. - correct answer-quality assurance system
Companies typically require that _____________ as a pat of their shop safety rules. - correct
answer-safety glasses be worn
Companies use _________ to show data about the progress of production. - correct
answer-job status reports
Continuous quality improvement programs can _________. - correct answer-increase profits
even if sales do not increase
Defect prevention is the _______ of the four types of quality cost - correct answer-most cost
effective
Electrical equipment should only be worked on ____________. - correct answer-after
someone has inspected and tested the equipment to ensure that is has been properly
de-energized
Employee feedback and data collection are essential elements of an ____________. -
correct answer-quality assurance system
Employees commonly use email to ________ employees at other computers - correct
answer-send messages in text form to
If current means used to inspect and monitor processes prove to be unsuitable,
____________. - correct answer-they should be corrected using an appropriate procedure
Increasing customer satisfaction by promoting product reliability can be accomplished by
implementing a _______. - correct answer-quality system
Instrument reliability is examined to determine _____________________. - correct
answer-calibration intervals
It is __________ for workers to inspect and sort out defective products than to prevent
defects from occurring altogether. - correct answer-more costly
Machine time, quality requirements, and task time are __________. - correct
answer-required to document a process
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