Test Bank Management Essentials, 5th Edition by Stephen Robbins - Full Chapters
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Course
Buisness management
Institution
Buisness Management
Test Bank For Management: The Essentials, 5th Edition by Stephen Robbins, Mary Coulter, David DeCenzo, Megan Woods.
ISBN: 9780655702443.
Test Bank Management, the essentials 5e robbins.
Multiple choice: Choose the one alternative that best completes
the statement or answers the question.
1. Which of the following is part of an organisation’s operating system?
A. Strategy
B. Structure
C. Goals
D. Inputs and outputs
Answer: D
Difficulty: Basic
Learning objective: 1.1 Identify who managers are and where they work.
AACSB: Application of knowledge
2. The Busy Day (Scenario): Don Sakaguchi, manager at Control Systems, Inc., sighs as
he sips his coffee at 5:00 a.m. and reads his agenda for the day. Don’s first duty is to
preside over a retirement party for a beloved employee and say a few words on her
behalf. Next, he will give a tour to a news reporter who is writing a story on the new
factory expansion. Don then has a meeting with the unit coordinator, Phil Johnson, to
discuss Phil’s recent performance drop (a task Don always hates). Finally, in the late
afternoon, Don will be reviewing the recent equipment malfunction and deciding
whether to deploy extra people to get the equipment running as soon as possible.
What a day!
What kind of a manager is Don most likely to be?
A. First-line manager
B. Low-level middle manager
C. Department head
D. CEO of a major corporation
Answer: C
Difficulty: Moderate
Learning objective: 1.1 Identify who managers are and where they work.
AACSB: Analytical Thinking
3. Which one of the following levels of management is associated with positions such as
executive vice president, chief operating officer, chief executive officer and
chairperson of the board?
A. First-line managers
B. Top managers
C. Middle managers
D. Team leaders
Answer: B
Difficulty: Moderate
Learning objective: 1.1 Identify who managers are and where they work.
AACSB: Application of knowledge
,4. Which type of manager is responsible for making organisation-wide decisions and
establishing the plans and goals that affect the entire organisation?
A. Project leader
B. Team supervisors
C. Department head
D. Top manager
Answer: D
Difficulty: Moderate
Learning objective: 1.1 Identify who managers are and where they work.
AACSB: Application of knowledge
5. An organisation is [blank].
A. any collection of people who perform similar tasks
B. a group of individuals focused on profit-making for their shareholders
C. the physical location where people work
D. a deliberate arrangement of people to accomplish some specific purpose
Answer: D
Difficulty: Moderate
Learning objective: 1.1 Identify who managers are and where they work.
AACSB: Application of knowledge
6. Which statement is true about all organisations?
A. All organisations have a distinct purpose.
B. All organisations are focused on customer satisfaction.
C. All organisations employ at least five people.
D. All organisations share a standard pattern of operation.
Answer: A
Difficulty: Moderate
Learning objective: 1.1 Identify who managers are and where they work.
AACSB: Application of knowledge
7. One of the common characteristics of all organisations is [blank] that defines rules,
regulations and values of the organisation.
A. an explicit goal
B. a set of written bylaws
C. a stated purpose
D. a structure
Answer: D
Difficulty: Basic
Learning objective: 1.1 Identify who managers are and where they work.
AACSB: Application of knowledge
8. A political party is an example of an organisation because it is comprised of people
who [blank].
A. share the same goals but different values
B. share goals and function within a common structure
C. function under a different set of rules and regulations
D. share the same values, traditions and customs
Answer: B
Difficulty: Moderate
Learning objective: 1.1 Identify who managers are and where they work.
AACSB: Application of knowledge
9. All levels of management between non-managerial employees and the top
management of the organisation are termed [blank].
A. first-line managers
, B. supervisors
C. team leaders
D. middle managers
Answer: D
Difficulty: Basic
Learning objective: 1.1 Identify who managers are and where they work.
AACSB: Application of knowledge
10. The work of a manager [blank].
A. is strictly limited to overseeing and monitoring the work of others
B. involves only high-level tasks that require a sophisticated skill set
C. may involve performing tasks that are not related to overseeing others
D. does not involve interaction with non-managerial employees
Answer: C
Difficulty: Moderate
Learning objective: 1.1 Identify who managers are and where they work.
AACSB: Application of knowledge
11. A major contribution that Taylor made to the study of management was to [blank].
A. identify the three best ways to get a job done
B. identify the one best way to get a job done
C. measure efficiency on a four-star scale
D. measure inefficiency on a four-star scale
Answer: B
Difficulty: Moderate
Learning objective: 1.1 Identify who managers are and where they work.
AACSB: Application of knowledge
12. Which practice did Taylor find appalling in his study of workers in steel companies?
A. The lack of oversight by managers.
B. The high, unrealistic work standards at the company.
C. The number of prison inmates working on the shop floor.
D. The low worker output.
Answer: D
Difficulty: Moderate
Learning objective: 1.1 Identify who managers are and where they work.
AACSB: Application of knowledge
13. The word management was first popularised by [blank].
A. Henry Mintzberg
B. Frederick Winslow Taylor
C. Henri Fayol
D. Robert L. Katz
Answer: B
Difficulty: Basic
Learning objective: 1.1 Identify who managers are and where they work.
AACSB: Application of knowledge
14. Taylor began to develop his theory of [blank] because of viewing workers in steel
companies.
A. management skills
B. the functions of management
C. ethics-based management
D. scientific management
Answer: D
Difficulty: Basic
, Learning objective: 1.1 Identify who managers are and where they work.
AACSB: Application of knowledge
True/False: Write 'T' if the statement is true and 'F' if the statement is false.
15. The transformation process of the organisational operations system is responsible for
turning inputs into goods and services.
A. True
B. False
Answer: A
Difficulty: Moderate
Learning Objective: 1.1 Identify who managers are and where they work.
AACSB: Application of knowledge
16. Middle managers are those individuals responsible for directing the day-to-day
activities of non-managerial employees.
A. True
B. False
Answer: B
Difficulty: Basic
Learning Objective: 1.1 Identify who managers are and where they work.
AACSB: Application of knowledge
17. Part of what defines an organisation is its purpose.
A. True
B. False
Answer: A
Difficulty: Basic
Learning Objective: 1.1 Identify who managers are and where they work.
AACSB: Application of knowledge
18. In order to be considered a manager, an individual must direct or oversee the work of
others.
A. True
B. False
Answer: A
Difficulty: Basic
Learning Objective: 1.1 Identify who managers are and where they work.
AACSB: Application of knowledge
19. A manager does not work directly on tasks for the organisation.
A. True
B. False
Answer: B
Difficulty: Basic
Learning Objective: 1.1 Identify who managers are and where they work.
AACSB: Application of knowledge
Essay: Write your answer in the space provided or on a separate sheet of
paper.
20. Provide a short description of managers and non-managerial employees.
Answer:
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