Stress - Correct answer Selye says it is "the nonspecific response of the body to any demand
made upon it."
Grenick says it "occurs when a person perceives that he is unable to cope with the demands
made upon him and when the consequences of this inability to cope are threatening"
Burnout - Correct answer Occurs when there is a constant disjunction between job demands
and worker resources. As the gap widens, one becomes less effective
Eustress - Correct answer Positive stress (positive effects from it), such as with realistic training
exercises
Distress - Correct answer Negative stress; the strain that develops as a person becomes more
and more engulfed in his personal occupational role; produces several harmful effects
General Adaption Syndrome (GAS) - Correct answer Patterned response of an organism
reacting to stress; includes 3 stages of alarm reaction, resistance, and exhaustion
Alarm Reaction Stage of GAS - Correct answer Triggered by the perception of some stressful
condition or event. Acceleration of hormones/chemicals, stimulates sympathetic system (heart
and lungs), heart beats faster, breathing is shallower and quicker, glands activate to produce
fuel for muscles, adrenaline kicks in
Resistance State of GAS - Correct answer The body steps up hormone production to
correspond to the level of threat or attack until the organism is at its peak alertness. The final
spurt of energy and execution of a massive task fit here.
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, Exhaustion stage of GAS - Correct answer Body runs out of fuel, physical reserves must
recuperate or replenish themselves. Sleep and relaxation provide nutrition during this stage.
GAS and eustress - Correct answer People undergoing eustress go through all three stages of
the cycle regularly, welcoming the relaxation upon reaching exhaustion
GAS and distress - Correct answer Under distress, there is often not a long enough resting
period which causes exhaustion to kick in sooner than it should regularly. Constant distress
reduces efficiency of the alarm stage.
Intra-Individual source of police stress - Correct answer Stress varies from one person to the
next- depends on individual's perception and other internal factors
Type A Personality - Correct answer Tremendous drive, high anxiety, desire to excel in all
endeavors, more prone to ulcers and heart attacks
Type B Personality - Correct answer Less driven, more moderate in their work habits and living
styles
Inter-Individual source of police stress - Correct answer Stress from other people; medical
conditions in particular
Organization source of police stress - Correct answer Includes shift work, equipment, and
citizen complaints
Shift work Stress - Correct answer Long shifts, unusual hours, breaks circadian rhythm so it's
hard to adjust to, disrupts eating/sleeping habits. Shifts also rotate monthly, so that officers work
the variety of shifts available.
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