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MISY5330 Final Exam With Correct Answers
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MISY5330 Final Exam With Cor rect Answer s Definition of IT-enabled value - ANSWER Tangible and intangible Can be significant Can be variable across organizations Can be diverse across IT proposals A single IT Investment can have a diverse value proposition Different IT Investments have different objectives and hence different value propositions and value assessment techniques Tangible IT Value Measures - ANSWER Can be measured in terms of dollars (i.e. revenue increase, reduction in labor costs), process improvemen t(fewer errors, faster results), and strategically important operational and market outcomes (reduction in turnover, increase in patient satisfaction). Intangible IT value measures - ANSWER Improved decision making, communication, compliance, collaboration, agility, becoming more "state of the art" and customer friendly 4 types (classes) of investment - ANSWER Transformation (effect a significant improvement in overall performance or change the organization's nature) Renewal (intended to upgrade core IR infrastructure and applications or reduce the costs or improve IT quality) Process Improvement (sought to improve the operations of an organization) Experiments (designed to evaluate nenw information technologies and test new types of applications) IT project proposal - ANSWER Cornerstone in examining value. To achieve value, alignment with organizational strategies must occur, factors for sustained IT excellence must be managed, budget processes for making choices between investments must exist, projects must be well managed. Simply, the proposal describes the value that will result Two common financial measures - ANSWER Net present value (NPV) and Inter nal rate of return (IRR) Net Present Value (NPV) - ANSWER calculates the total discounted net cas h flows minus the initial cost of an investment project. If the NPV is positive, then th e project is viable on financial grounds. Internal Rate of Return (IRR) - ANSWER the discount rate that results in an NPV of zero for a project, aka the present value of an investment's future cash flow equals the cost of the investmentThe benefits of buying summaries with Stuvia:
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