100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
logo-home
COM2603 Assignment 1 (COMPLETE ANSWERS) Semester 2 2023 (681325) - DUE 21st August 2023 good grades. $3.40   Add to cart

Exam (elaborations)

COM2603 Assignment 1 (COMPLETE ANSWERS) Semester 2 2023 (681325) - DUE 21st August 2023 good grades.

 25 views  0 purchase
  • Course
  • Institution

COM2603 Assignment 1 (COMPLETE ANSWERS) Semester 2 2023 () - DUE 21st August 2023 good grades. SECTION 1 INTERCULTURAL COMMUNICATION QUESTION 1 Read the scenario below and answer the questions that follow. Managers at Z&B, a United States (US) multinational coffee shop in Kenya, are trying ...

[Show more]

Preview 2 out of 13  pages

  • July 21, 2023
  • 13
  • 2022/2023
  • Exam (elaborations)
  • Questions & answers
avatar-seller
COM2603 Assignment 1 (COMPLETE
ANSWERS) Semester 2 2023 (681325) -
st
DUE 21 August 2023 good grades.


SECTION 1

INTERCULTURAL COMMUNICATION

QUESTION 1

Read the scenario below and answer the questions that follow.

Managers at Z&B, a United States (US) multinational coffee shop in Kenya, are trying

to understand the culture of their employees and customers on the African continent.

They have noted that, unlike their US customers, Kenyan customers show respect to

older managers and do not speak rudely to them, even when they are angry. They

have also observed that some Kenyan customers are very rude and speak English

with an American accent, especially those who live in urban areas. The managers

want to understand African culture, so the company can find the best way to

communicate with its African customers. As an intercultural communication expert,

you have been asked to define culture, so that the managers can have a deeper

understanding of what it entails.

, 1.1 Describe the following characteristics of culture, by using examples from the

scenario above.

1.1.1 Culture is shared (5)

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

Quick and easy check-out

You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying these notes from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller onlinetutor2023. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy these notes for $3.40. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

75619 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy study notes for 14 years now

Start selling
$3.40
  • (0)
  Add to cart