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WGU C215 Study Guide 2023 - Competency 1 - Quality Management Methods – Chapters 5&6
- Course
- WGU C215
- Institution
- Western Governors University
Competency 1 - Quality Management Methods – Chapters 5&6 1. Describe total quality management philosophy. TQM philosophy focuses on identifying the root causes of quality problems. It is an ongoing and never-ending improvement with the goal of meeting customer satisfaction. Customer focus, c...
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