Exam (elaborations)
MAST 1060 Chapter 6 Telephone Procedures Critical Thinking
- Course
- Institution
1.A patient is calling for the results of his or her CT scan that was done last week.Answer:Answer the call within three rings, and then I would transfer the call to the clinicalmedical assistant. It would only take less than a minute to answer this call and transfer it to thecorrect department, wh...
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