100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached
logo-home
CPI Certification Test Questions and Answers,100% CORRECT $8.99   Add to cart

Exam (elaborations)

CPI Certification Test Questions and Answers,100% CORRECT

 226 views  2 purchases
  • Course
  • Institution

CPI Certification Test Questions and Answers 4 Behavior Levels - Correct Answers1. Anxiety 2.Defensive 3. Acting Out Person 4. Tension Reduction Staff Attitude and Approach to Anxiety - Correct AnswersBe Supportive an emphatic non-judgemental attempt to alleviate anxiety Staff Attitud...

[Show more]

Preview 2 out of 6  pages

  • March 6, 2023
  • 6
  • 2022/2023
  • Exam (elaborations)
  • Questions & answers
avatar-seller
CPI Certification Test Questions and Answers
4 Behavior Levels - Correct Answers1. Anxiety
2.Defensive
3. Acting Out Person
4. Tension Reduction

Staff Attitude and Approach to Anxiety - Correct AnswersBe Supportive
an emphatic non-judgemental attempt to alleviate anxiety

Staff Attitude and Approach to Defensive - Correct Answersdirective-attempt to
control the situation and begin to set limits

Staff Attitude and Approach Acting Out Person - Correct Answersnon-violent
physical crisis intervention

Staff Attitudes for Tension Reduction - Correct Answerstherapeutic rapport
decrease in energy regaining of rationality

integrated Experience - Correct Answerswe can set the tone for whether or not
the behavior escalates or de-escalates

non-verbal-proxemics (personal space) - Correct Answersarea surrounding your
body considered an extension of self. 1 1/2 to 3 feet (typically) culture, height,
gender, age, status, appearance, and familiarity.

kinesics (body language) - Correct Answersnon-verbal message transmitted by
motion and body posture. Factors: eye contact, facial expressions send a very
strong message gestures, how we stand
(stance) hands

3 reasons for using the CPI supportive stance - Correct Answerssafety
less threatening
communicates respect

, components of the communication pyramid - Correct Answersverbal
communication, para verbal coomunication, and non-verbal communication

what is paraverbal communication - Correct Answershow we say what we say

three components of paraverbal communication - Correct Answerstone
volume
cadence

total voice control

what is the verbal escalation continuum? - Correct Answersthe kite
1. Questioning
2. Refusal
3. Release
4. Intimidation
5. Tension-Reduction

what is questioning - Correct Answersinformation-seeking

what is an intervention for questioning - Correct Answersgive a rational response
redirect

what is refusal? - Correct Answersnon-compliance

what is an intervention for refusal - Correct Answersset limits
give options

what is release - Correct Answershigh energy outburst

intervention for release - Correct Answerslet it happen
isolate the situation

what is intimidation - Correct Answersverbal or non verbal threats

intervention for intimidation - Correct Answerstake it seriously
get help

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

Quick and easy check-out

You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying these notes from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller ElonMusk. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy these notes for $8.99. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

82871 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy study notes for 14 years now

Start selling
$8.99  2x  sold
  • (0)
  Add to cart