GEN 499 Conflict Resolution Milestone 2 Test |Graded A
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Course
Conflict Resolution (GEN499)
Institution
Southern New Hampshire University
You passed this Milestone
22 questions were answered correctly.
1
Joe and Carolyn agreed to meet at a bar before going to see a movie. When Joe arrived, he found
Carolyn sitting at a table near the giant TV that was showing the baseball game. As he sat down,
a player hit a home run and the bar...
gen 499 conflict resolution milestone 2 test |graded a
gen 499 conflict resolution milestone 2 test
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Southern New Hampshire University
Conflict Resolution (GEN499)
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You passed this Milestone
22 questions were answered correctly.
1
Joe and Carolyn agreed to meet at a bar before going to see a movie. When Joe arrived, he found
Carolyn sitting at a table near the giant TV that was showing the baseball game. As he sat down,
a player hit a home run and the bar erupted with shouts and whistles, so he loudly asked, "What
movie do you want to see tonight?"
Carolyn responded with, "I don't think we need to move to another table; I don't see any
available, anyway!"
After the shouts and whistles quieted down, Joe said, "I'm sorry, I couldn't hear you. What movie
did you suggest?"
Carolyn replied, "I didn't say anything about a movie. I suggested that we stay here."
Joe got upset and replied, "I really wanted to go to the movies tonight! I hate when you change
your mind at the last minute!"
Which of the following statements is the best description for what happened between Joe
and Carolyn?
Joe's internal filter made him interpret Carolyn's response in a negative way.
Carolyn's internal filter prevented her from understanding what Joe asked.
Carolyn misunderstood Joe's unintentional message.
Joe and Carolyn misunderstood each other because of external filters.
CONCEPT
Internal and External Filters
2
If an individual feels there is a lack of common interests in a relationship, conflict may
occur because of which missing core concern?
When an individual is secure and confident in a conflict experience, he or she can avoid the
adrenaline response by doing which of the following?
Responding with disagreement
Remaining calm
Performing a risk/gain analysis
Ignoring the conflict
CONCEPT
Security, Confidence, and Courage
4
Which of the following does NOT support the development of healthy relationships?
Unquestioning loyalty
Similar values
Joint experiences
Common goals
CONCEPT
The Need for Relationships
5
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