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Which of the following is a true statement regarding features of our HMO plans? - ANSWER All of these Which of the following is true about Cigna Medicare HMO plans? - ANSWER Some HMO plans have referrals. Which of the following should a Medicare sales agent rely on for the most accurate plan i...

Which of the following is a reason why the the Compliance Department conducts internal and external audits? To verify that everyone is licensed and appointed. To identify areas of risk and compliance with Federal and State regulatory guidelines. To monitor the number of enrollments that each pers...

Which of the following are examples of how to keep your technology devices secure? - ANSWER Both A and C Cigna provides well-publicized disciplinary standards. Which of the following represents all the disciplinary actions that employees, contracted agents, and subcontractors who do not comply wi...

Brandon, a sales agent completed the review of Cigna policies and procedures and signed the attestation to comply last year. Will Brandon be required to complete the review and attestation again this year? - ANSWER All sales agents of Cigna are contractually obligated to review and abide by the poli...

Which of the following is a true statement? - ANSWER In order to be eligible to receive a commission payment from Cigna, both the agent and agency must be properly contracted, licensed, trained, and appointment before making a sale. Which of the following statements about submitting an enrollment...

Which of the following customer profiles would best fit any of our PPO plans? - ANSWER Clara, who values network travel and craves choice and flexibility Which of the following is true about Cigna Medicare PPO plans? - ANSWER PCP selection is not required, but strongly encouraged Which of the ...

Cigna provides well-publicized disciplinary standards. Which of the following represents ALL the disciplinary actions that employees, contracted agents, and subcontractors who do not comply with CMS and Cigna's rules, regulations, policies and procedures may face? - ANSWER Verbal or written warning...

When verifying if a doctor is in the Cigna Healthcare network, which of the following is correct? - ANSWER You should verify doctors and other providers using the Provider Lookup Tool, download the daily provider spreadsheets from the resource library and/or call the CARL Unit What key points can...