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Crew Trainer Bundled Exams with Complete Solution | Verified Answers | 2024
Crew Trainer Bundled Exams with Complete Solution | Verified Answers | 2024
[Show more]Crew Trainer Bundled Exams with Complete Solution | Verified Answers | 2024
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What is the holding time for French Fries? - 7 Minutes 
What are the four steps to Customer Recovery? - 
A. Listen 
B. Apologize 
C. Solve 
D. Thank 
What is the target cash to present time for DT orders? - 45 Seconds 
What is the proper way to shake fries? - Two hands lift out of vat and shake 
Af...
Preview 2 out of 7 pages
Add to cartWhat is the holding time for French Fries? - 7 Minutes 
What are the four steps to Customer Recovery? - 
A. Listen 
B. Apologize 
C. Solve 
D. Thank 
What is the target cash to present time for DT orders? - 45 Seconds 
What is the proper way to shake fries? - Two hands lift out of vat and shake 
Af...
What is the temperature 'danger zone'? - 4-60C 
Correct freezer temperature is: - -18 to -23C 
Correct refrigeration temperature is: - 1-4C 
For proper sanitation one packet of McD Sanitizer requires how much water? - 9.5 litres 
What temperature should the water be when making McD Sanitizer solut...
Preview 2 out of 6 pages
Add to cartWhat is the temperature 'danger zone'? - 4-60C 
Correct freezer temperature is: - -18 to -23C 
Correct refrigeration temperature is: - 1-4C 
For proper sanitation one packet of McD Sanitizer requires how much water? - 9.5 litres 
What temperature should the water be when making McD Sanitizer solut...
1. What is the correct cooking time/temperature for filet? - B. 3'26"/350° 
2. What is the minimum acceptable temperature for cooked beef patties? - A. 155° 
3. What are the 4 steps of training? - C. Prepare, present, tryout and follow up 
4. What pattern is used to mop the lobby? - A. Figure 8 ...
Preview 1 out of 4 pages
Add to cart1. What is the correct cooking time/temperature for filet? - B. 3'26"/350° 
2. What is the minimum acceptable temperature for cooked beef patties? - A. 155° 
3. What are the 4 steps of training? - C. Prepare, present, tryout and follow up 
4. What pattern is used to mop the lobby? - A. Figure 8 ...
What are the keys being an expert? - Accuracy, and Speed 
What is the first station taught in McDonald's - French Fries 
Name 2 reasons why it is critical that we deliver Brand Promise to all customers - 
1) Crew needs to feel good about themselves and working at mcdonalds 
2) you have to be able ...
Preview 2 out of 7 pages
Add to cartWhat are the keys being an expert? - Accuracy, and Speed 
What is the first station taught in McDonald's - French Fries 
Name 2 reasons why it is critical that we deliver Brand Promise to all customers - 
1) Crew needs to feel good about themselves and working at mcdonalds 
2) you have to be able ...
What is the sauce policy? - The sauce policy is a guide we use to determine how many sauces a 
customer gets in relation to the food they ordered. We use this policy to ensure consistency to our 
customers and to help control food cost. 
The sauce policy is as follows: - 
nuggets: 
4pc-1 
6pc-1 
10...
Preview 3 out of 16 pages
Add to cartWhat is the sauce policy? - The sauce policy is a guide we use to determine how many sauces a 
customer gets in relation to the food they ordered. We use this policy to ensure consistency to our 
customers and to help control food cost. 
The sauce policy is as follows: - 
nuggets: 
4pc-1 
6pc-1 
10...
What are the four steps to Customer Recovery? - Listen, Apologize, Solve, Thank 
Let's assume you are the only person stationed on front counter and you do not have a designated 
runner. What steps would you take to clear the line of 3 customers? - Take the first 2 customers 
orders. Assemble and p...
Preview 2 out of 5 pages
Add to cartWhat are the four steps to Customer Recovery? - Listen, Apologize, Solve, Thank 
Let's assume you are the only person stationed on front counter and you do not have a designated 
runner. What steps would you take to clear the line of 3 customers? - Take the first 2 customers 
orders. Assemble and p...
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