CHAA Bundled Exams 2023 with 100% correct answers

Accepting Assignment correct answersWhen a provider agrees to accept the allowable charges as the full fee and cannot charge the patient the difference between the insurance payment and the provider's normal fee. Access correct answersThe Patient's ability to obtain medical care. The ease of ac...

A financial counselor/Financial Assistance correct answersIn accordance with Section 501(r) regulations through the Affordable Care Act, a hospital must establish a written financial assistance policy and make it available to patients. Batch Processing correct answersExecution of a series of jobs...

CHAA correct answersCertified Healthcare Access Associate NAHAM correct answersThe National Association of Healthcare Access Management AIDET correct answersAcknowledge, Introduce, Duration, Explanation and Thanks Active Customer Feedback correct answersoccurs when the provider requests inf...

Medicare Two-midnight rule correct answersWhat is the CMS rule that states that an inpatient stay must cross two midnights to be paid for under Medicare part A? OIG correct answersWhich program is responsible for protecting the integrity of the Hospital and Human Services (HHS) program by detecti...

Under tittle III of the Americans with disabilities act, hospitals are required to: correct answersProvide resources to eliminate barriers in communication What is NOT important when initiating a patient satisfaction survey? correct answersWhat data measures are needed to care for the patient ...

Internal and external correct answersPatient access service's customers are_____________________. External Customers correct answersis Vital to ensure a positive healthcare experience for patients. Demonstrating compassion correct answersis as significant (important) as competence in assuring...

Attitude and behavior correct answersCustomer service impressions are formed by the staff's what? Customers correct answersPatients, family members, visitors, physicians, other staff members, vendors, and insurance companies are all considered to be? Compassion correct answersDemonstrating __...

Accreditation correct answersDefined as "a self-assessment and external peer assessment process used by healthcare organizations to accurately assess their level of performance in relation to established standards and to implement ways to continuously improve." Examples include: TJC, Healthcare...

AIDET correct answersacknowledge, introduce, duration, explanation, thank you Press Ganey correct answersprovides patient service satisfaction surveys, used for both public relations & performance improvement KPI correct answersKey Performance Indicator KPI Example correct answersPreregistr...