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[Show more]4 functions of management 
planning, organizing, leading, controlling 
 
 
 
4 kinds of managers 
top managers, middle managers, first-line managers, team leaders 
 
 
 
3 major roles of a manager and the 10 subroles 
1)Interpersonal (Figurehead, Liaison, Leader) 
2)Informational (Monitor, Dissemina...
Preview 2 out of 8 pages
Add to cart4 functions of management 
planning, organizing, leading, controlling 
 
 
 
4 kinds of managers 
top managers, middle managers, first-line managers, team leaders 
 
 
 
3 major roles of a manager and the 10 subroles 
1)Interpersonal (Figurehead, Liaison, Leader) 
2)Informational (Monitor, Dissemina...
competitive advantage 
using resources to provide greater value for customers than competitors can 
 
 
 
sustainable competitive advantage 
competitive advantage that other companies have tried unsuccessfully to duplicate and have, for the moment, stopped trying to duplicate 
 
 
 
situational anal...
Preview 2 out of 9 pages
Add to cartcompetitive advantage 
using resources to provide greater value for customers than competitors can 
 
 
 
sustainable competitive advantage 
competitive advantage that other companies have tried unsuccessfully to duplicate and have, for the moment, stopped trying to duplicate 
 
 
 
situational anal...
What changed jobs and organizations dramatically? 
Industrial Revolution (1750-1900) 
 
 
 
Scientific Management 
Thoroughly studying and testing different work methods to identify the best, most efficient way to complete a job. 
 
 
 
Frederick W. Taylor 
"Father of scientific management" 
 
 
 ...
Preview 1 out of 4 pages
Add to cartWhat changed jobs and organizations dramatically? 
Industrial Revolution (1750-1900) 
 
 
 
Scientific Management 
Thoroughly studying and testing different work methods to identify the best, most efficient way to complete a job. 
 
 
 
Frederick W. Taylor 
"Father of scientific management" 
 
 
 ...
Management 
Is getting work done through others 
 
 
 
Manager 
Someone who is in charge of an organization or subgroup 
 
 
 
Efficiency 
getting work done with a minimum of effort, waste, or expense 
 
 
 
Effectiveness 
accomplishing tasks that help fulfill organizational objectives 
 
 
 
Fayol...
Preview 1 out of 4 pages
Add to cartManagement 
Is getting work done through others 
 
 
 
Manager 
Someone who is in charge of an organization or subgroup 
 
 
 
Efficiency 
getting work done with a minimum of effort, waste, or expense 
 
 
 
Effectiveness 
accomplishing tasks that help fulfill organizational objectives 
 
 
 
Fayol...
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